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Operate as an L2 SecOps engineer managing Palo Alto and FortiGate firewalls: create security and NAT rules, configure profiles and VPNs, perform firmware upgrades, backups, device monitoring, troubleshoot L4/L7 issues and high CPU, follow ITIL change/incident processes, maintain inventory, create SOPs, and handle TAC cases end-to-end.

L2 Network Security Specialist responsible for firewall and load-balancer operations: rule and NAT creation, security/profile/log forwarding configuration, troubleshooting L4/L7 issues and high CPU, VPN (GlobalProtect), firmware upgrades, backups, device and health monitoring, incident/change management per ITIL, inventory, SOPs, load-balancer VIP and session persistence, and managing TAC cases end-to-end.

Senior L3 SecOps engineer responsible for Palo Alto and FortiGate firewall operations: rule and NAT creation, security and log profiles, VPN, firmware and backup management, monitoring and incident/P1 escalation handling, designing HLD/LLD reviews, change/incident management per ITIL, RCA, TAC management, team training and shift/operations management, and customer/stakeholder engagement.

Operate and maintain network security devices (Palo Alto, FortiGate, load balancers). Create security and NAT rules, configure security/log profiles, troubleshoot L4/L7 application and NAT issues, manage GlobalProtect VPN, perform backups and firmware upgrades, monitor device health and alerts, follow ITIL change/incident processes, maintain inventory, create SOPs, and manage TAC cases and load balancer session logic.