Top Tech Jobs & Startup Jobs in Mumbai

As an EDR Analyst - L1, you will support firewall infrastructures, resolve incidents, ensure SLAs are met, and assist with project work.

Provide L2 managed services support by monitoring, investigating, and resolving incidents within SLAs. Manage work queues, update tickets, execute approved changes, assist disaster recovery tests, collaborate with teams and vendors, recommend automation opportunities, support L1 engineers, and handle client escalations to maintain service quality and customer satisfaction.

Provide remote technical support by diagnosing and resolving incidents, maintaining service quality, and coordinating with stakeholders to ensure SLA compliance.

As a Senior Associate Networking Specialist, you will resolve client solution requirements, manage installations, troubleshoot issues, and support documentation and presentations.

As a Senior Engineer at NTT DATA, you will maintain IT infrastructure, resolve technical incidents, manage SLAs, and contribute to disaster recovery efforts, ensuring client satisfaction and service quality.

The Client Project Manager leads and directs client projects, ensuring effective stakeholder engagement, project delivery, client satisfaction, and managing risks and escalations.

As a Networking Managed Services Engineer (L1), you will provide managed services, resolve incidents, monitor client infrastructure, and support project work for IT systems.

Provide L2 cross-technology managed services: monitor, investigate, and resolve incidents; manage queues and SLAs; execute changes and audits; collaborate with teams, vendors, and clients; support automation and disaster recovery.

The Cloud Managed Services Engineer (L2) ensures smooth cloud infrastructure operation via second-level incident support, monitoring, and collaboration with teams to optimize service delivery and client experience.

Provide L2 managed services support for clients' cross-technology IT infrastructure: monitor, investigate, and resolve incidents and requests within SLAs; update and audit tickets; execute changes and participate in change management; collaborate with vendors, automation teams, and L1 engineers; handle escalations and disaster recovery tasks; recommend automation and process improvements; contribute to projects and documentation.