Top Tech Jobs & Startup Jobs in Mumbai

As a Cross Technology Managed Services Engineer (L1), you will ensure IT infrastructure remains operational, resolving incidents, providing support, and maintaining client systems while focusing on client satisfaction.

As an L1 Managed Services Engineer, you provide first-line IT support, troubleshoot incidents, maintain client systems, and ensure service continuity while offering excellent client experiences.

Provide L3 managed services support across cloud, security, networking and applications. Resolve high-complexity incidents, ensure SLA adherence, mentor L2 staff, create knowledge articles, engage vendors, and drive operational improvements and automation.

Provide L2 managed services support across cross-technology infrastructure: monitor, investigate, and resolve incidents; manage queues and SLAs; update tickets; execute changes and contribute to change management; audit tickets, recommend automation, handle escalations, assist in DR tests, and support/projects and L1 engineers.

As a Senior Cloud Services Sales Specialist, you will guide clients in adopting cloud services, developing managed service deals, and nurturing long-term relationships to drive growth.

As a Senior MS Engineer at NTT DATA, you will manage IT infrastructure, resolve incidents, ensure client satisfaction, and contribute to projects while collaborating with teams and improving service quality.

As a Technical Specialist in Managed Services, you will resolve complex technical issues, mentor junior staff, manage vendor relations, and ensure service quality while optimizing operations.

The Senior MS Engineer - Network will apply professional concepts to solve problems, interact with team members, and work within established guidelines.

As a Networking Managed Services Engineer (L2), you will monitor and resolve IT infrastructure incidents, support clients, and contribute to project work while ensuring effective communication and operational excellence.

Responsible for technical support and integration in networking, client interaction, project management, and mentoring junior team members.