Top Tech Jobs & Startup Jobs in Mumbai

Design and deliver enterprise-grade cloud-native solutions using Qualtrics and AWS. Lead end-to-end solutioning from discovery through implementation, manage governance, guide development teams, integrate survey platforms with CRM/data systems, support pre-sales, and advise clients on platform customization, data automation, and scalable serverless architectures.

Lead and scale multi-disciplinary software engineering teams delivering Promotions and Loyalty Services platforms. Own delivery quality, architecture, timelines, KPIs, risk mitigation, client/stakeholder engagement, pre-sales scoping, and people management including hiring and career development.

The Lead Technical Architect will create and oversee architecture solutions, ensuring compliance with standards while guiding teams in CDP implementations and data governance.

Lead architecture and engineering for multi-agent LLM systems: design orchestration, build reusable agent components, set CI/CD and deployment standards, evaluate LLM providers, mentor senior engineers, and produce operational runbooks and documentation for agentic AI deployments.

Lead Technical Architect drives end-to-end software development, ensures reusable stable code, mentors engineers, integrates cloud and modern architectures, leads design, reviews, testing, and delivery.

Implement and administer Salesforce Data Cloud, including identity resolution, unified profiles, calculated insights, audience segmentation, and activation. Integrate CRM, marketing, web, mobile, commerce, and loyalty data using SQL, APIs, ETL, and governance practices. Support customer journey personalization and omnichannel engagement across email, SMS, WhatsApp, push, and paid media. Build predictive audiences and AI-driven use cases for churn, cross-sell, upsell, and customer lifetime value.

Lead business transformation strategy for global clients, including major pitches, C-suite engagement, strategic narrative development, consulting frameworks, digital product discovery, user journey mapping, case studies, and proprietary intellectual property. Translate market data and technical insights into transformation roadmaps, support product and engineering teams, and help modernize operating models and grow cross-border revenue. Requires strong consulting, AI and technology literacy, product design, storytelling, marketing attribution, and financial impact measurement expertise.