As a Customer Experience Specialist, you will optimize operations and enhance the service experience for patients and healthcare professionals in South Asia through process improvement, cross-functional collaboration, and customer-centric strategies.

The Recipient Services Specialist is responsible for achieving sales targets, building relationships with HCPs, and enhancing customer experience. Requires strong communication, empathy, and travel up to 60%.

Responsible for demand generation, product management, marketing communication, and event management to enhance market share and consumer awareness of Cochlear's hearing implant technologies.