Top Tech Jobs & Startup Jobs in Mumbai

The Senior Associate Analyst at CommBank is responsible for understanding customer requests, ensuring quality and accuracy in documentation processing, adhering to service agreements, and providing exceptional internal customer service. The role requires proactive risk management, continuous improvement suggestions, and collaboration with stakeholders.

In this role, you will handle inbound customer inquiries in the banking sector, focusing on resolving lending enquiries while maintaining strong customer relationships. Your contributions will enhance customer satisfaction and identify process improvements while adhering to CBA values.

As a Software Engineer at CommBank, you will ensure platform stability, perform maintenance tasks, and drive innovative process improvements. Your responsibilities will include all aspects of the software development lifecycle, designing and delivering high quality software solutions, and collaborating with team members to enhance outcomes through quality advocacy and mentoring.

As a Senior Associate Analyst at CommBank, you will assist retail bank customers by addressing their lending inquiries through inbound calls and messaging services. You'll leverage your customer service skills to build strong relationships and ensure customer satisfaction while adhering to process policies and identifying process improvements.

The Senior Platform Engineer will oversee the design, development, and operation of an enterprise platform focused on Certificates and PKI infrastructure. Responsibilities include ensuring the platform runs 24/7, responding to incidents, collaborating on engineering roadmaps, and sharing knowledge within the engineering community.

As a Senior Platform Engineer, you will design reusable IT services, analyze technical data, mitigate risks, advise on service engineering, and engage with stakeholders for system support. You will also implement updates while ensuring compliance with change management protocols.

As a Senior Platform Engineer, you will automate Cloud Risk reporting, ensure platform reliability, design and implement solutions in a DevOps environment, and coach junior engineers. You will collaborate with product teams to create engineering roadmaps and contribute to continuous improvements.