Top Tech Jobs & Startup Jobs in Mumbai

Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.

Senior Database/Data Integration Engineer with 5–6 years' PostgreSQL experience. Requires prior employment at a publicly listed company (2+ years). Preferred skills: AWS data services including Redshift, Python, PostgreSQL performance optimization, and familiarity with Splunk.

Design, develop, and maintain Pega PRPC applications (8.x+). Lead technical design, code reviews, performance optimization, automation (coding/testing/deployment), and support QA/deployments. Follow Agile/Scrum, mentor junior staff, and resolve technical challenges to ensure timely, high-quality deliveries.

Manage and configure Salesforce Sales and Service Clouds, perform backups and patch testing, support production incidents and enhancements, handle CPQ and integrations (Outlook, HubSpot), train users, upload data, build reports/dashboards, and enforce security and access controls.

Manage and configure Salesforce Sales and Service Clouds, perform backups and patch impact analysis, support integrations (Outlook, HubSpot), handle production support/incidents, configure CPQ, reports/dashboards, security (profiles/roles/SSO), run data uploads, create designs/entity models, train users, and drive solutions using Lightning Flows.

Lead process excellence and transformation initiatives within the customer service vertical. Participate in PEx consulting assignments, identify and mentor Six Sigma and Lean projects, conduct value stream/process mapping, ensure ISO 9001/27001 compliance, promote Six Sigma culture, mentor Green Belt trainees, recommend delivery model improvements, and manage large-scale transformation engagements while collaborating with cross-functional teams and advising senior management.

Lead the development and execution of automation test scripts for API testing, create reusable frameworks, review requirements, and manage test activities.

The Test Lead - Performance will develop automation test scripts, create testing frameworks, and ensure testing activities align with project needs, including stakeholder reporting and monitoring project health.

The role involves providing customer support over voice calls, managing inquiries, troubleshooting issues, ensuring effective communication, and improving retention processes while aiming to exceed sales targets.

The role involves providing customer service through voice and non-voice support, addressing customer queries, maintaining professionalism, and adhering to company policies. Candidates must demonstrate effective communication and problem-solving skills, working in rotational shifts.