Design, build, and maintain highly available, scalable Java microservices (Spring Boot) on cloud platforms (GCP preferred). Integrate AI/LLM features, implement event-driven architectures (Kafka, Pub/Sub), use Docker/Kubernetes, and collaborate with product, QA, and DevOps to improve reliability and performance.

Design, build, and maintain scalable, secure Python backend services and RESTful APIs on AWS. Integrate Pindrop and Amazon Connect, implement CI/CD, observability, and infrastructure-as-code, and support contact center migrations.