Supports recruitment, onboarding, employee engagement, HR documentation, exit processes, performance review cycles, employee communications, and day-to-day HR operations. The role focuses on improving employee experience, strengthening company culture, coordinating activities across India and the US, and responding to employee queries while maintaining accurate records.

Own the roadmap, feature development, backlog prioritization, customer communications, and competitive positioning for CometChat’s core chat, calls, moderation, and AI Agent products. Partner with engineering, design, leadership, and go-to-market teams to ship growth-focused capabilities. Use AI throughout discovery, product definition, prototyping, development, launch, and measurement while communicating effectively with customers and technical stakeholders.