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Newfold Digital

Technical Chat Support

11 Days AgoSaved
Remote
India
Entry level
Entry level
Web3
First-line technical support for customers across chat/call/email: troubleshoot DNS, domains, hosting, email and CMS issues; follow up, escalate, test products, report bugs, and suggest process improvements. Role works rotational 24/7 shifts.
Top Skills: CpanelDnsDomain NamesEmail ServersHardwareImapLinuxPleskPopSmtpWeb HostingWeb ServersWindowsWordpress
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