Jobs at CSB Bank

Support the Non-Resident (NR) channel across the Zone: drive NR business growth and NTB acquisition, assist end-to-end client onboarding, train branch staff, support portfolio management and forex cross-sell, maintain client relationships, and monitor portfolio quality metrics.

Lead and scale retail forex, trade services and remittances: set strategy, drive revenue and customer acquisition, build multi-channel distribution and partnerships, manage product lifecycle, pricing, digital solutions, profitability, and ensure compliance, controls, AML monitoring and audit readiness.

Manage audits and ensure regulatory compliance for liability products. Coordinate with stakeholders, support inspections, conduct compliance reviews, and maintain documentation.

The Manager - Liability Process & Customer Experience oversees process governance, compliance for liability products, manages complaints, and ensures regulatory adherence across branches.

The Channel Manager is responsible for ensuring productivity and engagement of Mapped book customers in the VRM Channel to achieve business objectives.

The Business Development Executive promotes bank products, identifies sales opportunities, conducts market research, and supports branches in client meetings and events to achieve sales targets.

Lead dealer sourcing and manage end-to-end loan disbursement processes. Oversee and motivate sales team to hit targets, handle dealer empanelment, resource allocation, compliance, agreement execution, credit approval, and recruit/train staff to meet goals.

Manage relationships with existing EEG customers, acquire new clients, increase the bank's asset book and revenue through various financial products and enhanced customer engagement strategies.

Manage day-to-day recovery department operations including NPA follow-up with branches and borrowers; process and submit OTS, compromise, write-off and suit sanction proposals; handle revenue recovery proceedings, empanelment of recovery agents, NPA data updates, statutory audit support, reporting to credit bureaus and regulators, and prepare MIS and board/committee notes on wilful/non-cooperative defaulters.

The Customer Relationship Officer will service branch customers, drive new account acquisitions, cross-sell products, and manage portfolios while ensuring compliance and efficient operations.

Lead regional post-sanction credit operations including credit documentation, security/charge creation, collateral management, compliance, exception tracking, sanction register maintenance, disbursement approvals, audit closure, MIS management, and stakeholder liaison to ensure timely disbursements and regulatory adherence.

Develop and maintain relationships with OEMs and dealers to acquire customers, own and achieve annual targets, and collaborate with stakeholders to meet company business goals.

Manage Sales Officers to promote saving accounts, drive recruitment and training, monitor team performance and achieve sales targets while ensuring compliance.

The Business Development Executive will promote bank products and services, identify sales opportunities, conduct market research, and organize client meetings to achieve sales targets.

The Business Development Executive promotes bank products and services, identifies sales opportunities, and executes marketing activities to achieve targets.

Lead regional HR activities to optimize staffing, improve onboarding/offboarding, drive referral programs, reduce attrition, develop emerging talent, manage succession planning, conduct one-on-ones and exit interviews, and implement performance and engagement initiatives.

Manage end-to-end unsecured loan operations including disbursement, servicing (collections, pre-closure, cancellations), queue and TAT management, vendor and outsourced staff oversight, exception monitoring, audit/compliance, test scenario creation for system changes, and timely closure of service requests.

The role involves designing and implementing talent management strategies, competency frameworks, employee engagement initiatives, employer branding, and fostering an organizational culture to position the bank as an employer of choice.

The Product Manager will design and improve trade products, manage P&L, liaise with teams for compliance and operational excellence, and maintain regulatory standards.

The TPP Officer - Product & Governance ensures compliance and governance for partner processes in Insurance, coordinating between various stakeholders to mitigate risks and ensure readiness.