Manage end-to-end retail asset (unsecured loan) operations including disbursement, file receipt, PDD, lifecycle management, escalation resolution, compliance controls, audits, RCA, TAT/T&M monitoring, and driving process automation and cross-functional efficiency projects.
To manage set of Retail Asset products including life cyle of loan and customer service
Responsibilities- Responsible for a RA product end to end Operations.
- Manage Disbursmeent / PDD / File receipt Management, life cycle of loan. Escalation and resolve issues.
- Review the process for compliance Control. Complaints and Audit exceptions - RCA, resolution and permanent fix.
- Regular T&M and TAT measurements.
- Suggestion on new options to support to collection on bank receivables.
- Diagnose and resolve issues related to systems / process faced by the team.
- Drive initiatives and work on projects that improve efficiency through process automation.
- Cross-functional collaboration to identify automation opportunities for efficiency improvement.
Graduate / Post Graduate
Min: 7 years
Max: 10 years
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
