Teams at CSB Bank

Lead and coordinate the bank's centralized grievance redressal unit, manage complaint intake and investigations, produce MIS and reports, liaise with branches, regulators and Internal Ombudsman, drive root-cause analysis, implement corrective actions, ensure RBI compliance, train staff, and report to senior management and the board.

The role entails managing relationships with TASC and GB clients, acquiring HNI government clients, opening accounts, and generating leads for banking products.

Lead payments technology sales operations in Mumbai by managing and motivating the sales team, achieving targets, empaneling dealers, allocating resources, and ensuring compliance across documentation, field investigation, agreements, credit approvals, and loan disbursement. Hire, train, and develop sales personnel while coordinating sourcing channels and internal stakeholders throughout the end-to-end process.