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The Client Success Representative acts as the first point of contact for clients using the Enfusion platform. Responsibilities include providing support for queries on General Ledger Accounting, P&L, and Trade Booking, while maintaining strong relationships with clients and ensuring their satisfaction. The role involves learning software modules and coordinating with internal teams to address client needs effectively.
The OEMS Trade Compliance role involves setting up and configuring clients on the Enfusion platform, focusing on pre and post-trade compliance rules. Responsibilities include preparing compliance rules, internal testing, troubleshooting rule queries, and managing compliance checks while interacting with clients on compliance requirements.