Jobs at Axis My India Limited

Monitors survey recordings and field audits for compliance with quality standards and project requirements. Evaluates interviewer performance, identifies quality gaps, maintains audit records and reports, provides corrective feedback, coaches surveyors and auditors, conducts regional-language training, and tracks improvement plans and recurring issue closure.

Owns end-to-end ATL and BTL marketing campaign execution across digital, social, email, offline, paid media, and brand communications. Manages agencies, vendors, budgets, timelines, stakeholders, and marketing workflows. Tracks campaign KPIs using analytics, CRM, and automation platforms; conducts testing, reports insights, reallocates spend, and optimizes campaigns for engagement, lead generation, customer acquisition, and ROI.

Identifies training needs, develops and delivers training programs, manages training KPIs, measures effectiveness, prepares reports, maintains audit records, and coordinates across departments. The role requires training experience, strong interpersonal and communication skills, multilingual ability, dashboard and Excel knowledge, and travel throughout India.

Own the product vision, strategy, roadmap, and feature prioritization for a phygital people empowerment app. Drive personalized content, services, and benefits using user insights and behavioral data. Coordinate Research, Data, Technology, Content, Operations, engagement teams, and vendors to improve data quality, user engagement, retention, adoption, and business outcomes. Lead cross-functional initiatives and oversee data validation and product performance measurement.

Manage end-to-end HR operations, including employee lifecycle administration, performance appraisal cycles, policy compliance, employee engagement, HR reporting, onboarding coordination, grievance handling, and exit processes. Maintain employee MIS and HR records, prepare workforce reports, coordinate full and final settlements, and support departments with KPI and KRA alignment.

Manage the integration and alignment of survey data from multiple sources. Develop ETL workflows, cleanse and harmonize datasets, maintain data dictionaries and metadata standards, validate data quality and traceability, automate integration tasks using SQL and PowerShell, and support migration to cloud or hybrid platforms. Collaborate with analysts and market research teams to resolve discrepancies and enable reliable reporting and analytics.

Oversee performance management procedures aligned with company objectives while planning and conducting internal audits. Prepare audit reports, dashboards, findings memoranda, and follow-up reviews; communicate results to management and audit committees. Support continuous improvement through regulatory knowledge, performance standards, data interpretation, employee development, and mentorship.

Manage HR operations across the employee lifecycle, including onboarding, attendance, payroll, administration, and statutory compliance. Lead end-to-end recruitment and manpower planning with hiring managers. Drive performance management through daily audits, productivity evaluation, and feedback records. The role requires strong employee relations, problem-solving, attention to detail, and hands-on execution in a structured office environment.

Supervise regional field operations by planning and monitoring projects, coordinating surveyors, managing resources, resolving field issues, supporting onboarding and training, publishing reports and dashboards, controlling costs and timelines, and implementing process improvements. The role also requires field travel, coaching surveyors, and coordinating between field teams and head office.

Designs, develops, and maintains Power BI dashboards, reports, and data models. Writes DAX calculations, performs data transformation with Power Query, connects to diverse data sources, and manages refreshes, workspaces, gateways, datasets, and row-level security. Collaborates with stakeholders to gather requirements, deliver actionable insights, optimize performance, document solutions, and troubleshoot user issues.

Welcomes and directs visitors, manages incoming calls, handles mail and deliveries, maintains reception supplies and records, provides accurate information, and performs clerical duties including filing and photocopying. The role requires professionalism, strong communication, customer service skills, Microsoft Office proficiency, and prior receptionist or front-office experience.

Manage full-cycle recruitment, including candidate sourcing, screening, interviews, coordination, and document verification. Handle employee onboarding, offboarding, grievances, and engagement activities. Maintain recruiting documentation, use applicant tracking systems and candidate databases, and apply interview and evaluation techniques while monitoring industry trends.

Plan, lead, and oversee projects from initiation through closure, including scope, scheduling, resources, stakeholder communication, risk mitigation, data collection and analysis, quality assurance, progress dashboards, and post-project evaluation. Provide survey design guidance, coordinate cross-functional teams, manage senior-management expectations, identify best practices, and ensure timely, accurate delivery of project outcomes.

Manage DRC call center operations, including recruitment, workforce forecasting, caller and supervisor training, quality monitoring, CRM and dialer management, discipline, performance management, conflict resolution, productivity, and operating costs. Ensure inbound and outbound teams meet quality and productivity targets while supporting survey-based processes and maintaining a disciplined office environment.

Oversee and optimize business operations by developing strategies, streamlining processes, allocating resources, leading teams, managing improvement projects, coordinating cross-functional activities, ensuring compliance, analyzing performance, managing vendors, and improving customer service operations.

Leads the end-to-end talent acquisition process, including sourcing, headhunting, interviewing, offer negotiation, candidate evaluation, and hiring coordination. Owns TA policies, budgets, governance, and process frameworks; partners with departments to define selection criteria and hiring needs. Develops candidate pipelines through digital channels, job fairs, and recruitment events, while maintaining ATS documentation and tracking industry trends.

Develop and curate engaging multimedia content for the A App, including story outlines, scripts, video edits, and editorial materials. Ensure accuracy, narrative quality, visual continuity, brand consistency, ethical compliance, and adherence to broadcast standards. Manage content archives, revise edits, coordinate with teams, and deliver high-quality work under tight deadlines.

Conduct daily audits of employee processes across departments, identify risks, inconsistencies, gaps, and non-compliance, and recommend corrective actions. Prepare audit reports with root-cause analysis, maintain documentation and audit trails, collaborate with department heads to improve workflows, and monitor whether feedback leads to performance improvements.

Manage Windows and Linux servers, Active Directory, networks, firewalls, virtualization, backups, storage, Microsoft 365, cloud services, endpoint security, and IT infrastructure. Provide L1/L2 user support, troubleshoot hardware and software, handle onboarding and offboarding, administer GitHub and Jira, monitor infrastructure, and coordinate IT assets, vendors, licenses, procurement, and business applications.

Build relationships with ministries and government agencies, represent the company in policy forums, identify public-sector opportunities, and lead RFP, RFQ, EoI, and tender submissions. Negotiate MoUs, contracts, and work orders while developing the government go-to-market strategy. Coordinate with product and technology teams to tailor offerings, meet SLAs, and convert government engagement into commercial revenue.