Jobs at Sutherland

Support the deal team on infrastructure debt investments by building and maintaining underwriting and project finance models, performing sensitivities, drafting investment memos and committee presentations, monitoring portfolio financial/operational/compliance performance, and tracking industry news and third-party research.

Lead and execute market research and consulting projects including research, data interpretation, analysis, insight generation and report preparation. Manage mid-sized projects or modules of larger engagements, lead and mentor junior analysts, handle client communications, support business development and proposals, and contribute to thought leadership and knowledge management.

Support client/investment reporting for hedge fund and asset management clients by sourcing financial data, preparing periodic and ad-hoc fund performance reports and templates, updating NAV and cash metrics, coordinating with client teams, ensuring quality and SLA adherence, and presenting results to supervisors and clients.

Develop autonomous AI systems with a focus on multi-agent pipelines and real-time AI applications, improving model performance and building APIs.

The role involves maintaining portfolio coverage, building financial models, and collaborating with investment professionals to monitor investment performance.

Design and produce client-ready pitchbooks, proposals, infographics, and presentation materials using Microsoft Office and Adobe Creative Suite. Manage intake, prioritize deadlines, maintain brand standards, incorporate feedback, and drive continuous improvement to ensure high-quality, accurate, and timely deliverables for corporate stakeholders.

Provide exceptional support to Business-to-Business customers via email and chat, ensuring adherence to service-level agreements and maintaining positive customer relationships.

The Loan Underwriter evaluates loan applications for manufactured housing, analyzes financial documents, assesses creditworthiness, and ensures regulatory compliance while collaborating with team members.

The Customer Support Associate serves as the primary contact for B2B customers via calls, email, and chat, providing timely and professional support while maintaining service-level agreements and upholding brand reputation.

The role involves customer support and inbound sales, focusing on resolving issues, recommending products, managing customer retention, and driving revenue growth using creative software solutions.

The Associate will serve as the primary contact for B2B customers, providing support via calls, email, and chat, handling issues, maintaining records, and meeting performance metrics.

Provide support to Business-to-Business customers via calls, email, and chat, maintaining service level agreements and handling inquiries with a positive approach.

Serve as the primary contact for Business-to-Business clients through calls, emails, and chats while ensuring high-quality customer service and meeting performance metrics.

Customer Service Consultants answer inbound calls, provide exceptional customer service, respond to product inquiries, process payments, and perform account maintenance.

The Technical Sales Associate role involves handling inbound queries through voice and chat, upselling, cross-selling, and ensuring a high level of customer service for North American clients.

Lead and deliver market research and consulting engagements including secondary and primary research, analysis, insight generation, report preparation, team coordination, client communication, and contributing to business development and thought leadership.

Evaluate and manage passenger claims under EU 261 regulations by analyzing operational data, coordinating with airline departments, and ensuring compliance with aviation standards.

Handle inbound/outbound international customer interactions across Telecom, Technology, Logistics, and Mortgage. Resolve service, technical, billing and order issues, provide troubleshooting, maintain CRM records, support escalations, and meet quality, productivity, sales, retention, and SLA targets in rotational night shifts.