Jobs at Sutherland

Conduct credit research on issuers and fixed-income investments, including high-yield bonds, leveraged loans, and structured products. Build financial models, assess business risks, catalysts, covenants, capital structures, and relative value, and develop investment recommendations. Write credit reports and defend conclusions to portfolio managers. Monitor portfolio positions, market developments, and relevant news while collaborating with senior analysts and clients in a fast-paced environment.

Leads private equity portfolio value creation and operational improvement initiatives. Assesses company performance, identifies growth and efficiency opportunities, executes revenue, pricing, sales, cost, working capital, and operations programs, and tracks impact against investment cases. Partners with portfolio-company CEOs, CFOs, and functional leaders, establishes KPIs and governance, and supports 100-day planning, portfolio monitoring, and exit readiness.

Executes business consulting projects involving market research, data analysis, insight generation, and report preparation. Manages mid-sized projects or major project modules, leads junior analysts, communicates with clients, and supports thought leadership, marketing, business development, proposals, knowledge management, and people development.

The role involves customer support and inbound sales, focusing on resolving issues, recommending products, managing customer retention, and driving revenue growth using creative software solutions.

No job-specific responsibilities were provided. Typically, an Associate/Senior Associate - Mortgage supports loan processing and documentation, coordinates with borrowers and underwriters, ensures regulatory compliance, and manages loan file progression.

Customer Service Consultants answer inbound calls, provide exceptional customer service, respond to product inquiries, process payments, and perform account maintenance.

Handle customer inquiries via calls, email, chat or social media; meet contact center SLAs and customer satisfaction targets; follow data security/NDA requirements; complete mandated training; attend coaching and maintain schedule adherence.

Handle inbound/outbound international customer interactions across Telecom, Technology, Logistics, and Mortgage. Resolve service, technical, billing and order issues, provide troubleshooting, maintain CRM records, support escalations, and meet quality, productivity, sales, retention, and SLA targets in rotational night shifts.

Reviews US residential mortgage applications and supporting documents, analyzing borrower income, credit, assets, liabilities, employment, property value, and collateral. Performs Non-QM and DSCR scenario reviews, validates funds and discrepancies, applies underwriting guidelines, documents conditions in loan origination systems, and makes independent lending decisions. Collaborates with processors, communicates loan status, ensures regulatory compliance, and prepares pipeline, aging, and reconciliation reports.