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The Senior Technical Architect at ServiceNow will be responsible for configuring the ServiceNow Platform to enhance Customer Workflows. This role involves engaging with customers, designing solutions, providing oversight on code, and advising on best practices. The consultant will need to maintain certifications and ensure solutions align with industry standards for long-term success.
The Principal Solution Architect will consult with customers on ServiceNow Workflow solutions, providing architectural guidance and driving business outcomes. Responsibilities include leading project teams, supporting pre-sales activities, mentoring team members, and collaborating with stakeholders to ensure successful implementation. This role requires focusing on customer needs and promoting continuous improvement in delivery practices.
As a GenAI Architect, you'll advise customers on utilizing GenAI technology through hands-on delivery, drive customer satisfaction, lead complex projects, and collaborate across teams to enhance ServiceNow's offerings while contributing to documentation and thought leadership.
