Teams at ServiceNow

Leads presales consulting for ServiceNow Core Business Solutions across HR, workplace, legal, finance, procurement, and supplier operations. Partners with sales teams on account strategies, conducts discovery, designs solution architectures, delivers executive and technical demonstrations, and leads RFPs, workshops, and proof-of-concepts. Builds trusted customer relationships, provides product feedback, mentors consultants, and contributes to reusable enablement assets and thought leadership.

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer technical discussions, and solution positioning while supporting sales goals. Partners with sales, product management, marketing, channel partners, and professional services; contributes product feedback, competitive analysis, reusable assets, territory planning, and marketing events.

Owns post-sales outcomes for large enterprise ServiceNow accounts in India, including implementation, adoption, value realization, renewals, and expansion. Builds trusted C-suite relationships, translates customer goals into platform roadmaps, establishes success metrics, coordinates ServiceNow and implementation partners, supports governance and organizational change, and communicates measurable business value. The role requires digital transformation expertise, consulting experience, AI fluency, and the ability to guide complex multi-track programs.