Teams at Immunity Networks & Technologies Pvt. Ltd.

Deploys and supports enterprise network environments, coordinates with customers, monitors performance, troubleshoots connectivity issues, and escalates complex problems. Maintains network documentation, SOPs, knowledge bases, and tickets within SLA-based processes. Participates in network architecture reviews and projects while providing senior technical support and ensuring system availability.

Monitor and maintain network and security infrastructure; configure and troubleshoot Check Point, FortiGate, and Palo Alto firewalls; support LAN/WAN, VPNs, VLANs, and routing; handle support tickets and SLA compliance; implement firewall policies, NAT and access controls; document incidents and provide technical support to ensure uptime and security compliance.