What's the Company Culture Like at Braze?

Teams at Braze collaborate in a highly cross-functional, transparent, and globally connected environment, with strong emphasis on communication, shared ownership, and relationship-building.

• Cross-functional collaboration is core to how work gets done: Employees regularly partner across product, design, engineering, analytics, marketing, and sales to solve complex problems. For example, the development of the “Save as Draft” feature required coordination across multiple product teams, UX, engineering, analytics, and marketing, demonstrating how deeply integrated teamwork is in day-to-day work.
• Open and transparent communication tools: Collaboration is often facilitated through open Slack channels and shared communication spaces, making it easy to loop in stakeholders, ask questions, and iterate quickly. Employees note that cross-team collaboration can be as simple as tagging another team member, enabling fast problem-solving and alignment.
• Global collaboration across regions: Many roles involve working across time zones and geographies. For example, partner sales teams coordinate daily with global colleagues to align on strategy, localize initiatives, and support international partners. This creates a dynamic environment that blends global strategy with local execution.
• Strong partnership across business functions: Teams like Sales, Presales, and Onboarding Services work closely together to deliver customer outcomes. Collaboration goes beyond simple handoffs—teams jointly develop solutions, support partner enablement, and ensure customers gain value from the platform.
• Accessible leadership and cross-level engagement: Employees highlight the ability to connect with colleagues across levels, including executives, whether through day-to-day work, social events, or ERG initiatives. This accessibility helps drive alignment, idea-sharing, and meaningful collaboration across the organization.
• Shared ownership and values-driven teamwork: Braze’s values—such as Take Your Seat at the Table and Seek the Truth—encourage employees to contribute ideas, challenge assumptions, and work together toward the best outcomes. Teams operate with a sense of shared responsibility, where diverse perspectives are actively encouraged and valued.
• Relationship-building as a key part of collaboration: In roles like alliance and partner sales, collaboration is centered on building strong internal and external relationships. Employees emphasize connecting people, ideas, and teams to create a “self-sustaining ecosystem” of communication and success. 

Bottom line: Collaboration at Braze is highly cross-functional, transparent, and global—enabled by open communication, accessible leadership, and a shared commitment to teamwork—allowing employees to work together effectively and make meaningful impact.

Employee work at Braze is recognized through a combination of formal programs, employee-driven impact, leadership visibility, and a culture that emphasizes appreciation, collaboration, and meaningful contribution.

• Formal recognition programs tied to impact: Braze has introduced structured recognition initiatives such as the Braze for Impact Awards, which honor employees who go above and beyond in social impact efforts. Winners are given the opportunity to direct charitable donations (e.g., $40,000 total awarded) to causes they care about, directly linking recognition to meaningful impact.
• Employee-driven recognition through social impact programs: Programs like Donation Dollars for Doers reward employees for volunteering and community engagement by allowing them to earn donation credits for nonprofits of their choice. This connects recognition with employee initiative and reinforces the company’s values around community and service.
• Recognition through visibility and collaboration: Employees gain recognition by contributing to high-impact, cross-functional work. For example, product development efforts like the “Save as Draft” feature involve collaboration across multiple teams, where contributions are visible across the organization and tied to real customer outcomes. Employees note that teamwork and shared success are central to how contributions are acknowledged.
• Access to leadership and cross-team acknowledgment: Braze’s collaborative culture allows employees to connect with leaders and peers across levels, including executives. Employees highlight that engaging across teams—whether through work, ERGs, or events—creates opportunities for contributions to be seen and valued broadly.
• Recognition through culture and values: Braze’s core values—such as Take Your Seat at the Table and Be a Human—encourage employees to contribute ideas, support one another, and celebrate contributions. Recognition is often embedded in day-to-day interactions, where employees are encouraged to speak up, collaborate, and help others succeed.
• Opportunities to showcase skills and passions: Employees are also recognized through initiatives like “Braze Passions” sessions, lunch-and-learns, and company events (e.g., “Braze Got Talent”), where individuals can share their expertise and personal interests with colleagues. This creates additional visibility and appreciation beyond core job responsibilities.
• Recognition through career growth and development: Advancement opportunities, internal mobility (e.g., EDGE program), and participation in leadership and mentorship programs serve as another form of recognition, rewarding performance and potential with new opportunities and responsibilities. 

Bottom line: At Braze, recognition is both formal and informal—ranging from structured awards and social impact programs to everyday visibility, collaboration, and career growth—creating a culture where contributions are acknowledged, valued, and connected to meaningful outcomes.