Manage end-to-end VCF projects, ensuring service delivery and customer satisfaction while developing PMO processes and improving project methodologies.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
The Senior Project Manager will be a part of the VCF (VMWare Cloud Foundation) team at AHEAD. This presents a unique opportunity to be a part of a rapidly growing team and not only drive customer projects, but help develop and mature PMO processes and procedures
Key Responsibilities
- Lead and manage end-to-end VCF projects, from initiation to closure.
- Collaborate with AHEAD account teams and pre-sales specialists to evaluate client priorities and initiatives in order to formulate project plan and activity backlog.
- Ensure service delivery success and customer satisfaction through effective project management.
- Develop, define, and execute project plans and/or agile boards.
- Identify and validate resources needed to ensure project success; liaise with sub-contracting team if needed.
- Coordinate activities and tasks among internal stakeholders including project team members, OA, Resource Management, Delivery Leadership, and more
- Manage project risks, issues, and overall progress to ensure project goals (e.g., deadline, scope and quality) are achieved.
- Serve as liaison between technical and non-technical teams to ensure all project requirements are met.
- Help identify process gaps or areas for improvement.
- Utilize tools such as Salesforce, Smartsheet, and Jira.
- Develop customer relationships and aids in identifying additional sales opportunities.
Qualifications
- IT infrastructure or data center experience is required (compute, storage, and networking)
- Knowledge and expertise with VCF (VMWare Cloud Foundation)
- Financial (budget) and resource management experience with Salesforce is preferred
- Experience with PM tools such as Smartsheet and Jira
- Ability to independently manage medium to high-risk projects that drive new adoption throughout customer environments.
- Applied knowledge of project management standards, processes, procedures and guidelines using both Agile and Waterfall methodologies
- Knowledgeable of project management best practices (i.e., Project Management Body of Knowledge - PMBOK).
- Foundational understanding of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, and implementation)
- Excellent problem-solving, conflict, and time management skills.
- Strong verbal and written communication skills.
- Must be adept with the use of negotiation techniques to reach agreement when there are widely differing viewpoints.
- Effectively communicate with executive level clients.
- Ability to consistently set clear expectations, manage team performance, and build high morale among project team members.
- Willingness to show initiative in areas outside of core responsibilities when needed.
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
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