Process Manager

Key Responsibilities

• Analyze data using Glassbox, Adobe, Excel, and SQL 
• Merge datasets across multiple channels and platforms 
• Perform data reconciliation to align mismatched sources 
• Conduct cross-channel funnel analysis from top to bottom 
• Validate data consistency across systems 
• Translate complex data into unified, simplified views 

Required Skills & Qualifications

• Experience with Glassbox and Adobe Analytics 
• Strong Excel and SQL skills 
• Expertise in data merging and reconciliation 
• Strong understanding of funnel analytics 
• Ability to simplify complex datasets
• Experience in Banking Domain.

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.