Jobs at eClerx LLC

Manage daily securities settlements and funding, including trade capture, reconciliations, exception resolution, trade matching, settlement monitoring, and regulatory documentation. The role handles OTC derivatives and P&S transactions, resolves trade breaks and fails, interacts with external clients and broker-dealer counterparts, and supports middle-office and settlements operations. It also requires leading a team, improving processes, maintaining controls, and ensuring accurate, timely completion of settlement activities.

Manages business processes and supports operational efficiency, process improvement, and service delivery. The description provides limited role-specific responsibilities or qualifications.

Conduct end-to-end UX research for e-commerce customer journeys, from early discovery through delivery. Partner with product, design, engineering, and stakeholders to identify research priorities, analyze user and analytics data, synthesize insights, facilitate ideation workshops, and provide recommendations that improve customer experiences and business outcomes.

Leads KYC and financial crime compliance transformation initiatives by translating regulatory and business requirements into process designs, user stories, and acceptance criteria. Partners with Compliance, Operations, Product, Technology, and AI teams to identify automation opportunities and design AI-enabled workflows. Facilitates workshops, defines future-state operating models, manages backlogs, and supports sprint planning, UAT, model validation, pilots, and implementation. Applies AI governance, human-in-the-loop controls, explainability, and risk management principles in regulated environments.

Designs and redesigns graphics, web assets, logos, illustrations, advertisements, mock-ups, infographics, and brochures for print and digital media. Plans design frameworks, applies visual and UX principles, ensures client guideline compliance, and manages delivery against service-level and quality standards. Collaborates with stakeholders, interfaces with clients, identifies improvement opportunities, and supports timely, high-quality deliverables.

The posting provides company and team information but does not specify the Senior Analyst role’s responsibilities, qualifications, technologies, compensation, travel, or work arrangement.

Entry-level analyst responsible for applying knowledge of eCommerce and data management while using Microsoft Office. Strong communication skills are required, with 0 to 1 year of experience expected.

Supports process management and operational improvement initiatives, helping optimize business operations, improve efficiency, and deliver client service results through technology, data analytics, and process management services.

Lead and mentor developers responsible for an enterprise order management system. Architect scalable Python and Django solutions, database schemas, workflow modules, user management, role-based access controls, reporting dashboards, Excel exports, and monitoring capabilities. Establish coding standards, conduct reviews, configure master data and utilities, and oversee error tracking to ensure reliability. The role also explores agentic AI applications for automating complex order workflows and intelligent decision-making.

Conduct ESG, SA8000, and ISO certification audits; ensure regulatory and company compliance; develop cost metrics and MIS reports; support budgeting, cash-flow monitoring, ROI and profitability analysis; prepare budget-versus-actual reports; present financial and audit insights; document findings, coordinate with auditors and stakeholders, and track corrective-action closure.

Identify and implement digital transformation initiatives across business operations using process optimization, automation, Python, and AI. Lead projects from ideation through implementation and value realization, apply Lean Six Sigma methodologies, and present recommendations and business impact to senior stakeholders. Translate business challenges into scalable automation and generative AI solutions while managing cross-functional stakeholder relationships.

Develop and maintain Python applications, backend systems, APIs, and automation solutions. Responsibilities include writing reusable code, integrating databases and third-party services, testing and debugging, optimizing performance, supporting security and data protection, and collaborating with technical and business teams.

Designs and implements scalable Databricks Lakehouse solutions, batch and streaming pipelines, data models, and governance frameworks. Develops reusable processing patterns including CDC, incremental processing, deduplication, SCD, and schema evolution. Manages Databricks workflows and production pipelines, supports data platform modernization, and applies engineering best practices such as testing, CI/CD, monitoring, and documentation. Collaborates with architects, analysts, BI teams, data scientists, and stakeholders while mentoring engineers and supporting AI/ML workloads.

Owns service assurance quality and operational governance across telecom and network operations environments. Audits technical tickets, troubleshooting, customer communications, escalations, RCA/RFOs, SOP compliance, and aging backlogs. Leads closed-loop feedback with Operations, publishes queue scorecards and dashboards, performs trend and backlog analysis, and prepares monthly and quarterly business reviews. Requires telecom domain expertise, advanced Excel or BI skills, supervisory experience, and flexibility for 24/7 rotational shifts.

Develop and execute change management enablement plans, including stakeholder analysis, impact assessments, communications, training, and user adoption. Align change activities with IT project timelines, track milestones and dependencies, assess readiness, and mitigate go-live risks. Define adoption metrics to measure solution ROI, address adoption challenges, and continuously improve internal change management processes.

Leads enterprise marketing analytics engagements for CMO organizations, translating business priorities into measurement frameworks, attribution models, analytical roadmaps, and actionable growth insights. Oversees delivery governance, solution design, executive stakeholder management, and a distributed team spanning data engineering, modeling, BI, and automation. Partners with senior clients, manages escalations and steering committees, develops talent, and guides cloud, visualization, AI-enabled automation, and commercial analytics initiatives.

Creates and manages quotes for complex IT solutions, including servers, storage, networking, and software. Responsibilities include order creation and cancellation, billing and entitlement adjustments, re-quoting, invoice validation, collections support, and billing reconciliation. The role requires knowledge of Dell products, accurate execution of pricing and billing processes, customer requirement assessment, strong communication, and identifying process improvements.

Conduct information security audits, implement security controls, manage IS/IT risk frameworks, and assess compliance with ISO, SOC, ITGC, PCI DSS, GDPR, and privacy standards. Review client contracts and security documentation, respond to security questionnaires and RFPs, manage audit assessments, and report findings. The role requires relevant security certifications, CEH certification, IT infrastructure knowledge, governance awareness, communication skills, and strong client interaction.

Designs, develops, deploys, and supports enterprise automation solutions using WorkFusion ODF2 and UiPath. Responsibilities include process analysis, solution architecture, workflow development, code reviews, debugging, performance optimization, documentation, security compliance, production support, stakeholder collaboration, and mentoring junior developers. Preferred experience includes agentic AI, Power Platform, OCR, document processing, NLP, AI/ML, enterprise integrations, cloud platforms, and Agile/Scrum.

Provide real-time support to field technicians and customers for cable/telecom services. Troubleshoot Tier 1.5 technical issues, provision and audit equipment, update internal and client tools, manage and reschedule appointments, ensure SLAs and information security adherence, and communicate status and resolution to stakeholders.