Teams at eClerx LLC

Engage with customers through chats to understand their needs, provide information on products, upsell services, and document interactions. Meet sales targets while maintaining product knowledge.

Manage KYC operations for clients in an investment bank, ensuring process compliance, documentation, and improvements while collaborating with diverse teams.

The Analyst role involves providing real-time support to technicians, troubleshooting technical issues, ensuring customer satisfaction, and managing appointments.