eClerx LLC Logo

eClerx LLC

Senior Process Manager

Posted 5 Days Ago
Be an Early Applicant
In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
The Senior Process Manager oversees multi-channel digital marketing projects, managing cross-functional teams, creating segmentation plans, and ensuring campaign metrics are reported accurately.
The summary above was generated by AI

General Position Requirements / Scope

  • At least 7-10 years’ experience in marketing  of which 4 years should be in project management across cross-functional teams for multi-channel digital campaigns
  • Experience in direct marketing or database marketing a plus. 
  • Demonstrated ability to handle multiple simultaneous programs
  • Experience in creating project plans that range upwards to 100 tasks in either Microsoft Project 
  • Ability to work with cross-functional teams and Marketing in-person and over the phone.
  • Excellent process flow management capabilities
  • Excellent attention to detail 
  • Excellent interpersonal skills
  • Excellent problem solving and organization skills
  • Strong written and oral communication skills
  • Proficient with basic office applications such as Excel and PowerPoint
  • Bachelor’s degree

Responsibilities
  • Create segmentation plans that support marketing campaigns and for the Marketing Operations team to execute and automate those segmentation plans

  • Manage the Creative Development process (where required) to ensure that the creative teams understand the direction of Marketing, that communications between the teams are conveyed in a timely fashion and that Legal, Brand and other pertinent teams have input

  • When relevant, ensure that cross functional teams/domain experts are involved in setting up relevant metrics and ensure that results of the campaign are reported in a consistent manner.

  • Keep abreast of ad-technology, marketing technology and developments. 

  • Should understand email marketing, performance marketing.

  • Understanding of social media marketing a plus. 

eClerx LLC Mumbai, Maharashtra, IND Office

Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021

Similar Jobs

21 Days Ago
In-Office
Mumbai, Maharashtra, IND
Expert/Leader
Expert/Leader
Analytics
Lead the design, implementation, and optimization of customer data solutions using Adobe Experience Platform and Journey Optimizer while ensuring scalability and performance.
Top Skills: Adobe Experience PlatformAdobe Journey OptimizerAdobe Rest ApisAWSAzureGCPJavaScriptPythonRtcdpSQLXdm
21 Days Ago
In-Office
Mumbai, Maharashtra, IND
Senior level
Senior level
Analytics
The Campaign Manager will oversee customer acquisition and campaign execution, optimize performance using data-driven insights, and manage multi-channel marketing initiatives.
Top Skills: Bi ToolsExcelGoogle AdsGoogle AnalyticsHubspotMetaMoengageSalesforce
21 Days Ago
In-Office
Mumbai, Maharashtra, IND
Senior level
Senior level
Analytics
The Senior Process Manager will create forecasting models, analyze business data, and develop standardized forecasting methodologies to ensure accurate projections.
Top Skills: ExcelPython

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account