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eClerx LLC

Senior Process Manager

Reposted 4 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Senior level
In-Office
Mumbai, Maharashtra, IND
Senior level
Lead and execute SEO strategy for Credit Cards, owning content, keyword and technical SEO initiatives. Build scorecards, reports, and dashboards; run audits; collaborate with Product, Technology, Legal and vendors; analyze competitive search landscape; and drive organic growth and conversion optimization.
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Marketing & Franchise Development team is focused on Digital Acquisitions and Digital Sales transformation while enabling next-gen existing customer evolution. We are seeking a senior level SEO specialist to join our team. The SEO Specialist will own the execution roadmap for the company’s organic growth, across Credit Cards. This is an exciting opportunity for a seasoned professional in SEO space to drive forward the organic growth of Citi and take the business into the future amidst the rise of Gen AI and a continuously evolving search. 

Responsibilities

  • Develop and implement SEO strategies that align with Marketing goals and Product roadmaps.
  • Lead and own the SEO scorecard KPIs that  will use to define end-state success while leading with a Performance Marketing mindset.
  • Lead concurrent SEO initiatives focused across three pillars, Content, Keywords and Technical SEO.
  • Conduct keyword research to identify the most relevant and popular keywords for the company's target audience focusing on Non-Branded and Branded keywords.
  • Optimize existing website content for search engines, including title tags, meta descriptions, and headers.
  • Enhance content across Lines of Business/Products to maximize opportunities for indexing, ranking, click-through and conversion.
  • Build SEO reports and dashboards that will be shared across the organization.
  • Collaborate with 3rd party SEO vendors as it pertains to the Enterprise SEO toolkit.
  • Work directly with Product partners and Legal to plan & implement SEO strategies that align with internal KPIs and marketing goals.
  • Assists with audits of site, QA of digital properties to ensure proper construction/ maximized visibility.
  • Analyze online financial ecosystem, search engine results to identify competitive SEO opportunities within each Product line.
  • Provide thought leadership as it relates to the growth of SEO
  • Maintain a close partnership and high level of synergy with Product, Technology, Operations, and Legal partners among others to progress overall objectives. 

Qualifications

  • 6+ years of proven SEO experience in optimizing technically complex websites across Financial services, eCommerce companies.
  • Understanding of technical SEO skills, including ability to evaluate HTML and JavaScript for SEO purposes and make recommendations.
  • Experience with SEMRush, Ahrefs, Google Keyword Planner, Google Search Console, and other SEO Tools.
  • Experience with Adobe Analytics to ensure end-2-end funnel conversion tracking and Jira, Confluence tools to ensure Agile Project management.
  • Understanding of search engines, spiders, and ranking criteria.
  • Excellent PowerPoint and presentation skills.
  • Strong organizational and project management skills, with the ability to multitask and prioritize effectively.
  • Thrives in a fast-paced team environment that values accountability, continuous learning, and agility.
  • Comfortable working in a small, lean team that requires active participation and high productivity.
  • Understanding of Consumer Banking products, passion around emerging technologies and how they will change consumer experiences. 

Education

  • Bachelor’s degree required in Business, Marketing or a related field; Master’s degree preferred.
HQ

eClerx LLC Mumbai, Maharashtra, IND Office

Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021

eClerx LLC Navi Mumbai, Maharashtra, IND Office

Building # 11, 2nd, 3rd, 4th, 5th & 6th Floor, K Raheja Mindspace, Plot #3 TTC Industrial Area, Thane Belapur Road, Airoli, Navi Mumbai, India, 400708

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