Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Job Title: Scrum Master
Role Summary
We are looking for an experienced Scrum Master to support and drive effective delivery across up to three agile teams. This role requires a strong practitioner who is comfortable working across different agile methodologies (Scrum, Kanban) and who brings a pragmatic, delivery oriented mindset. The successful candidate will be an excellent facilitator, able to run highquality ceremonies, remove impediments, and help teams continuously improve how they work.
Key Responsibilities
- Serve as Scrum Master for up to three agile teams, adapting approach based on team maturity, context, and delivery needs
- Plan, facilitate, and continuously improve core agile ceremonies, including sprint planning, daily standups, reviews, retrospectives, and backlog refinement
- Apply and tailor agile methodologies such as Scrum and Kanban to support effective flow, predictability, and delivery outcomes
- Act as a strong facilitator, ensuring meetings are purposeful, inclusive, and outcomedriven
- Partner closely with Product Owners, Engineering Managers, and delivery stakeholders to support prioritisation, dependency management, and delivery planning
- Identify, track, and actively help remove impediments that impact team delivery
- Promote transparency through effective use of agile metrics (e.g. flow, throughput, predictability) and visualisation
- Coach teams on agile best practices while remaining pragmatic and focused on real delivery outcomes
- Support continuous improvement through data, feedback, and actionable retrospectives
- Help foster a collaborative, accountable, and psychologically safe team environment
Required Experience and Skills
- Proven experience as a Scrum Master supporting multiple teams simultaneously
- Handson experience with Scrum and Kanban, and the ability to apply them pragmatically
- Strong experience running and facilitating agile ceremonies for established delivery teams
- Clear delivery focus, with a track record of helping teams improve execution and outcomes
- Excellent facilitation and communication skills, with the ability to engage diverse stakeholders
- Strong problemsolving skills and a proactive approach to removing impediments
- Comfortable working in a fastpaced, evolving environment
Desirable Experience
- Experience working with crossfunctional product and engineering teams
- Exposure to scaling delivery across multiple teams or shared dependencies
- Experience using agile metrics to drive improvement rather than reporting for its own sake
- Experience working with Data Science and Data Engineering teams
Personal Attributes
- Pragmatic and outcomefocused rather than overly processdriven
- Confident facilitator who can challenge constructively when needed
- Calm, organised, and resilient under delivery pressure
- Collaborative mindset with a strong sense of ownership
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
