Identify and implement digital transformation initiatives across business operations using process optimization, automation, Python, and AI. Lead projects from ideation through implementation and value realization, apply Lean Six Sigma methodologies, and present recommendations and business impact to senior stakeholders. Translate business challenges into scalable automation and generative AI solutions while managing cross-functional stakeholder relationships.
Role Overview
As a Process Manager, you will identify, design, and implement transformation initiatives across Digital Business Operations. You will partner with operations leaders to improve business performance through automation, process optimization, and AI-driven solutions.
Key Responsibilities
- Identify automation, process improvement, and digital transformation opportunities.
- Develop solutions using Python, AI, and automation technologies.
- Lead projects from ideation through implementation and value realization.
- Drive continuous improvement initiatives using Lean Six Sigma principles.
- Present recommendations, project updates, and business impact to senior stakeholders.
Required Skills
- Strong proficiency in Python and process automation.
- Hands-on exposure to Generative AI, Large Language Models (LLMs), and AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot.
- Ability to translate business challenges into scalable automation and AI solutions.
- Understanding of Lean Six Sigma methodologies (DMAIC/DMADV).
- Strong analytical, problem-solving, communication, and stakeholder management skills.
- Proficiency in Excel and PowerPoint.
eClerx LLC Mumbai, Maharashtra, IND Office
Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021
eClerx LLC Navi Mumbai, Maharashtra, IND Office
Building # 11, 2nd, 3rd, 4th, 5th & 6th Floor, K Raheja Mindspace, Plot #3 TTC Industrial Area, Thane Belapur Road, Airoli, Navi Mumbai, India, 400708
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