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Paramatrix Technologies Limited- Technical Support (SalesForce)

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Paramatrix Technologies Limited- Technical Support (SalesForce)

Reposted 3 Days Ago

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In-Office

Mumbai, Maharashtra, IND

Mid level

In-Office

Mumbai, Maharashtra, IND

Mid level

Provide L1/L2/L3 technical and operational support for Salesforce in financial services: debug production issues, manage APIs, run application support and security, collaborate with DevOps, and handle vendor onboarding and escalations.

The summary above was generated by AI

Requirement Technical Support (Salesforce)

Technology Technical Support, SalesForce, Devops

Experience (Years) 3 to 5 Years

Work Location: Thane

Job Description

• Mandatory technical understanding of Salesforce for financial services.

• Debug the Production issues/challenges

• API’s and should know how the salesforce works

• Application support & Application security should be run by the candidates

• Should work with Devops when required

• Should work in the vendor onboarding/management process

• It’s not a development role but a pure support(L1,L2,L3) and operational execution role

• Understanding of SFDC platforms for financial services

• Regular follow ups, and in case of escalation reach out to the manager

Desired Profile

• Must have hands-on experience with Salesforce (SFDC)

• Experience working with DevOps tools/processes

• Prior experience in Support and familiarity with Application

Security practices

• Experience working with DevOps tools/processes is a plus

• Excellent communication in verbal and written

Qualification Preferably Any graduate in relevant field

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