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Paramatrix Technologies Limited- Technical Support (SalesForce)

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Paramatrix Technologies Limited- Technical Support (SalesForce)

Reposted 23 Days Ago

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In-Office

Mumbai, Maharashtra, IND

Mid level

In-Office

Mumbai, Maharashtra, IND

Mid level

Provide L1/L2/L3 technical and operational support for Salesforce in financial services: debug production issues, manage APIs, run application support and security, collaborate with DevOps, and handle vendor onboarding and escalations.

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Requirement Technical Support (Salesforce)

Technology Technical Support, SalesForce, Devops

Experience (Years) 3 to 5 Years

Work Location: Thane

Job Description

• Mandatory technical understanding of Salesforce for financial services.

• Debug the Production issues/challenges

• API’s and should know how the salesforce works

• Application support & Application security should be run by the candidates

• Should work with Devops when required

• Should work in the vendor onboarding/management process

• It’s not a development role but a pure support(L1,L2,L3) and operational execution role

• Understanding of SFDC platforms for financial services

• Regular follow ups, and in case of escalation reach out to the manager

Desired Profile

• Must have hands-on experience with Salesforce (SFDC)

• Experience working with DevOps tools/processes

• Prior experience in Support and familiarity with Application

Security practices

• Experience working with DevOps tools/processes is a plus

• Excellent communication in verbal and written

Qualification Preferably Any graduate in relevant field

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