Make outbound calls to prospective customers, qualify leads, recommend products, handle objections, and close sales. Maintain CRM records, meet sales targets, coordinate with internal teams, and stay current on product and market knowledge.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
We are looking for a dynamic and results-oriented Tele Sales Professional to generate sales by engaging with prospective customers over the phone. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to convert leads into successful business opportunities.
Key Responsibilities
Category: Customer SupportWe are looking for a dynamic and results-oriented Tele Sales Professional to generate sales by engaging with prospective customers over the phone. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to convert leads into successful business opportunities.
Key Responsibilities
- Make outbound calls to prospective customers from assigned leads or databases.
- Understand customer requirements and recommend suitable products or services.
- Generate qualified leads and convert them into sales opportunities.
- Achieve daily, weekly, and monthly sales targets.
- Build and maintain strong relationships with potential and existing customers.
- Handle customer queries, objections, and concerns professionally.
- Follow up with interested prospects until closure.
- Maintain accurate records of customer interactions in the CRM system.
- Coordinate with internal teams to ensure a seamless customer experience.
- Stay updated on product knowledge, market trends, and competitor activities.
- Bachelor's degree in any discipline (preferred).
- 1–3 years of experience in telesales, inside sales, customer service, or outbound sales.
- Freshers with excellent communication skills may also be considered.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Target-driven with a proven ability to achieve sales goals.
- Basic computer proficiency and familiarity with CRM tools.
- Ability to handle objections and build rapport with customers.
- Good time management and organizational skills.
- Ability to work independently as well as in a team environment.
- Experience in B2B or B2C telesales.
- Prior experience using CRM platforms such as Salesforce, Zoho CRM, HubSpot, or similar.
- Experience in lead generation and cold calling.
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