Jobs at Iron Mountain

Oversee strategic operations, process design, continuous improvement, compliance, KPI reporting, cross-functional collaboration, budget management, and high-performing team leadership. The role focuses on optimizing complex operational processes, ensuring regulatory and policy compliance, and driving efficiency, quality, cost-effectiveness, and overall operational excellence.

Leads end-to-end acquisition of strategic data center sites, including site identification, due diligence, utility and power assessment, commercial negotiations, site-control agreements, governance, approvals, and transaction closure. Partners with legal, finance, engineering, utilities, brokers, landowners, and government authorities to secure expansion-ready sites and manage commercial, regulatory, environmental, and stakeholder risks.

Leads large-scale, multi-site scanning and digitization operations across Tamil Nadu, managing 200+ employees, productivity, quality, billing, SLAs, customer relationships, compliance, and cost optimization. The role requires KPI governance, root cause analysis, corrective actions, revenue realization, OCR workflow knowledge, stakeholder management, and frequent travel across project locations.

Supervise high-volume scanning, document preparation, indexing, and image-processing operations for a Tamil Nadu digitization project. Lead at least 50 employees, manage production targets, monitor quality and productivity, optimize turnaround times, conduct root-cause analysis, and ensure compliance with SOPs, SLAs, confidentiality policies, and information-security protocols. Coordinate with project management, quality assurance, IT, HR, and client representatives to maintain uninterrupted service delivery.

Coordinate high-volume scanning and digitization operations in Tamil Nadu, leading a team of at least 30 personnel across shifts. Ensure production targets, equipment utilization, quality standards, information security controls, SOP compliance, and document custody. Collaborate with project managers, clients, quality control, and IT teams to resolve issues. Responsibilities also include workforce management, MIS reporting, root cause analysis, and maintaining productivity under tight deadlines.

Drive net-new sales and revenue growth for government and public-sector accounts by prospecting, negotiating, and closing complex information-management solution proposals. Develop strategic account plans, manage RFP responses, collaborate with internal teams and customer stakeholders, and oversee contract negotiations, including DoD requirements. The role requires extensive government account management experience, solution-selling expertise, senior-level negotiation skills, and the ability to influence C-level decision-makers.

Leads multi-site regional operations across records and information management service lines. Responsibilities include facility performance, workforce leadership, operational integration, systems compliance, OHSE and risk management, customer audits, vendor contracts, budgeting, resource optimization, and continuous improvement. The role also supports acquisition due diligence and integrates newly acquired business units into regional operations.

Supervise multi-site Records and Information Management (RIM) operations across 4-5 warehouse facilities, optimize manpower and productivity, monitor KPIs and MIS/Google Sheets reporting, manage in-house teams and outsourced vendors, ensure SLAs/TATs compliance, resolve client escalations, and lead projects like facility consolidations and migrations.

Supervise records and information management operations across 4–5 warehouse facilities. Lead team leaders, operations staff, and outsourced vendors while ensuring compliance, productivity, SLA, and turnaround-time targets. Monitor KPIs and facility scorecards using MIS and Google Sheets, identify cost-reduction opportunities, resolve client escalations, and support complex facility consolidation and migration projects.

Leads end-to-end operations for large-scale scanning and digitization projects, overseeing throughput, quality, workflow optimization, SLAs, financial performance, and customer satisfaction. Owns a $20M+ P&L portfolio, manages more than 400 employees, directs governance and escalations with public-sector customers, and drives revenue growth. Requires expertise in document scanning, indexing, enterprise content systems, OCR, quality management, and RCA/CAPA methodologies.

Leads end-to-end mechanical and electrical infrastructure projects for data centers, including scoping, budgeting, scheduling, procurement, contractor and vendor coordination, site execution, inspections, risk assessments, design reviews, quality control, compliance, and stakeholder reporting. The role ensures projects meet technical, safety, environmental, budget, timeline, and high-availability requirements with minimal operational disruption.

Leads global procurement strategy for Business Process Outsourcing and Technology Services. Manages end-to-end sourcing projects, RFx processes, MSA and SOW negotiations, spend optimization, supplier performance, stakeholder alignment, risk mitigation, compliance, and data privacy requirements. Partners with global business, technology, operations, legal, risk, and executive teams to build strategic vendor relationships and deliver favorable commercial outcomes.

Drives Workday Recruiting implementation and process standardization across eight MENAT countries. Gathers regional requirements, translates hiring practices into scalable Workday business processes, coordinates with HR and technical teams, manages talent platform integrations, ensures data integrity, and documents compliant workflows, specifications, and system triggers.

Lead enterprise account strategy and revenue growth for manufacturing and conglomerate clients. Build C-level relationships, manage complex multi-stakeholder deals and RFPs, mentor a multidisciplinary sales team, and coordinate with product, finance, and operations to deliver large-scale digital transformation solutions.