Jobs at Iron Mountain

Strategic HR Business Partner supporting India region: consults senior leaders on talent, succession, and change management; acts as talent broker; partners on M&A integration; oversees performance management and compensation cycles; applies DEI strategies and ensures HR operational excellence and compliance.

Manage and optimize data center network infrastructure (routers, switches, firewalls, load balancers). Perform advanced troubleshooting and RCA for LAN/WAN issues, configure OSPF/BGP/VXLAN and spine-leaf fabrics, manage VPNs and access controls, and collaborate with L1/L2 teams, OEM vendors, and server/storage teams to resolve escalations in a high-availability environment.

Responsible for managing 24/7 data center operations, troubleshooting routing, switching, and firewall environments, while ensuring compliance with ITIL standards.

The role involves defining strategic initiatives, collaborating with stakeholders to implement programs, and ensuring delivery of measurable outcomes to enhance growth in India's business units.

The Business Development Manager will lead revenue growth for government accounts, collaborate on account plans, and ensure compliance during contract negotiations.

Manage and resolve customer service requests within SLAs, route and categorize cases, collaborate with onboarding/billing teams, maintain data accuracy, and monitor queues to prevent service breaches.

Lead organization design, strategic workforce planning, and HR data & analytics. Build operating models, drive workforce planning, deliver KPIs and deep-dive analysis, automate reporting, and influence senior stakeholders. Bilingual English/Spanish, remote with ~15-20% travel.

Drive new business and expand accounts through strategic account planning, stakeholder engagement, prospecting, pipeline management in Salesforce, market research, and leading commercial negotiations to close deals.

Responsible for the end-to-end design, development, and deployment of Machine Learning models, collaborating with teams, and managing deployment lifecycles.

The Large Account Renewals Revenue Manager leads the renewal program, driving revenue growth through pricing strategies, renewal management, and cross-functional collaboration while monitoring program performance and making strategic improvements.

Manage real-time contact center operations, forecast staffing needs, optimize global schedules, build automated reports and dashboards, and ensure compliance with labor laws and contingency plans.

Responsible for implementing and managing benefit plans across the APAC region, ensuring compliance, vendor management, and effective communication with stakeholders.

Serve as the technical authority for warehouse and logistics technology: define architecture principles and roadmaps; lead WMS strategy (Manhattan Scale, SAP EWM); design and govern integrations (APIs, event-driven, EDI); oversee infrastructure, OT, and automation integrations (WCS/WES/ASRS, edge, Wi‑Fi); and partner on security, observability, disaster recovery, and resiliency for mission‑critical supply chain platforms.

Manage full-cycle revenue accounting and Order-to-Cash processes, ensure ASC 606 compliance, lead month-end and quarter-end close, drive process standardization, automation and SOX controls, and collaborate with billing, collections, Sales Operations, and FP&A.

Lead architecture, design, and development of full-stack web applications. Implement microservices and serverless solutions, collaborate with stakeholders and vendors, ensure high performance and scalability, drive CI/CD and DevOps practices, and maintain engineering excellence across frontend and backend stacks.

Lead technical architecture and operations for Oracle Cloud Financials, design role-based access controls, implement OCI security, manage integrations via Oracle Integration Cloud (PL/SQL, SOAP/REST, JSON/XML), oversee environments (dev/test/prod), drive Oracle Risk Management Cloud implementation, optimize performance, and collaborate with cross-functional teams and stakeholders.

Provide on-site data center technical support: rack and install servers, storage, and network hardware; perform cabling and asset tagging; follow remote engineers' instructions for troubleshooting, power-cycling, and component swaps; maintain records and ensure compliance with safety and access protocols.

Sell Iron Mountain's digital offerings through partner-led GTM strategies. Own full sales cycle, expand customer footprint, acquire new logos, upsell, and lead executive engagements to position ECM, DMS, SaaS, and automation solutions.

Lead the execution of global category strategies for BPO and IT services, managing sourcing projects, and ensuring compliance and risk mitigation.

Lead an AI-first transformation of procurement operations: assess Source-to-Pay maturity, design automation and LLM data governance, select and deploy S2P and CLM technologies, implement RPA/ML solutions, enable high-fidelity spend categorization and supplier compliance automation, and drive stakeholder integration and change management with IT and executive leadership.