Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
Job DescriptionExperian India is seeking a strategic and visionary senior leader to head its Fraud and ID Verification Solutions team. This client-facing role is central to driving solution excellence, market leadership, and product innovation in the financial services sector. The ideal candidate will be a recognized expert in fraud prevention and identity verification, capable of translating client challenges into impactful solutions while influencing product strategy and market execution.
In today’s era of data-driven decision-making, Experian is uniquely positioned to solve client problems by being at the forefront of data analysis, solutioning, and innovation. Our platform-first approach enables seamless integration of data from multiple sources, creating a one-stop solution for the financial industry in India.
Key Responsibilities:
Client Engagement & Strategic Solutioning
- Lead a team of specialists to engage with clients, deeply understand their fraud and ID verification challenges, and strategically position Experian’s solutions to address these needs.
- Collaborate with Sales teams on day-to-day sales activities, providing strategic guidance and solution expertise to support deal progression and closure.
- Ensure that analytics-driven insights are embedded into client conversations and product evolution.
- Ensure that proposed solutions are optimal, scalable, and aligned with client needs and regulatory frameworks.
Post-Sales Success & Adoption
- Oversee the transition from sales to onboarding, ensuring smooth implementation and client satisfaction.
- Drive client adoption and usage of solutions, acting as a strategic advisor to maximize value realization.
Product Feedback & Innovation
- Serve as the voice of the customer to internal product teams, providing actionable insights on product performance and enhancement opportunities.
- Influence the development of new features and capabilities based on client feedback and market trends.
- Work closely with Experian’s highly proficient analytics teams to co-create innovative, data-led solutions.
- Identify trends across liabilities and assets onboarding, spanning both consumer and MSME segments.
- Leverage advanced analytics to address fraud not only from a consumer perspective but also through digital device footprints, behavioral signals, and emerging fraud typologies.
Go-To-Market Strategy
- Partner with GTM and sales teams to launch new Fraud and ID Verification products.
- Define target segments, positioning, messaging, and market entry strategies.
- Support enablement and training of sales teams on new offerings.
Industry Leadership & Advocacy
- Represent Experian at fraud forums, conferences, and industry events.
- Establish Experian as the leading authority on fraud and ID verification in India’s financial services sector.
- Build and maintain relationships with key stakeholders across banks, NBFCs, and regulatory bodies.
Community Building & Thought Leadership
- Lead the planning and execution of the Annual Fraud Closed User Group Summit for Hunter platform users and industry leaders.
- Manage the Hunter Advisory Board, a quarterly forum of top financial institutions to discuss product evolution and regulatory developments.
Cross-Functional Leadership
- Collaborate across product, customer success, onboarding, analytics, and GTM teams to drive holistic client outcomes.
- Inspire and lead a high-performing team of specialists, fostering a culture of excellence, accountability, and innovation.
Qualifications
Qualifications & Experience:
- 15+ years of experience in fraud prevention, identity verification, or related domains within financial services or technology.
- Proven experience in strategic client engagement and solutioning.
- Strong understanding of the fraud landscape in India’s financial services sector.
- Experience in product strategy, GTM planning, and cross-functional leadership.
- Excellent communication, stakeholder management, and strategic thinking skills.
- Prior experience in hosting industry summits or advisory boards is a plus.
What Success Looks Like:
- Strategic influence on sales outcomes and client satisfaction.
- High adoption and usage rates post-implementation.
- Strong market presence and thought leadership in the fraud domain.
- Continuous product improvement driven by client insights.
- Seamless collaboration across internal teams and external stakeholders.
- Delivery of innovative, data-driven solutions that address emerging fraud patterns.
Why us
- We’re a high-performance and driven team but we don’t forget to celebrate success
- We offer strong career and international opportunities for high performers
- We invest heavily in our products and our people
- We offer training and support from experienced subject matter experts and managers plus dedicated learning & development time
- We are looking for someone who:
- Is a consultative business professional
- Is confident, clear, certain and consistent
- Is able to work alongside a sales team managing multiple opportunities concurrently
- Passionate, resourceful, gracious and adaptable
- High moral standards, honesty and an ethical approach to doing business
- Strong analytical, problem-solving skills and ability to see the big-picture & develop conceptual solutions
- Candidates that have prior relevant work experience, excel in ambiguous situations, and possess a passion for helping companies become more competitive
- Business acumen combined with a comfort with technology is a must
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