Jobs at Experian

Lead Experian India’s integrated B2B and consumer marketing strategy, including brand positioning, product go-to-market, demand generation, digital growth, PR, communications, thought leadership, events, agency management, budgeting, and team leadership. The role partners closely with Sales, Product, Technology, Legal, Compliance, Risk, and Finance to drive commercial growth and strengthen the company’s reputation in India’s credit and financial-services market.

Develop and execute integrated growth, digital, and social marketing strategies across the customer lifecycle. Lead demand generation, acquisition, engagement, conversion, campaign planning, channel optimization, analytics, experimentation, customer insights, and agency management. Partner with sales, product, communications, content, and business teams to deliver measurable commercial outcomes and improve marketing capabilities.

Deliver analytical consulting services, develop credit risk models using bureau and alternative data, advise on acquisition and credit-limit strategies, and translate technical findings into commercial value. The role requires advanced statistical and machine learning expertise, large-dataset analysis using Python and SAS, MSME lending knowledge, portfolio risk management experience, and the ability to manage complex projects and collaborate with business and technical teams.

Coordinates cross-functional product launches from planning through execution, tracking milestones, dependencies, risks, deliverables, and readiness activities. Partners with Product, Delivery, Support, Sales, Marketing, Customer Success, and Operations teams to ensure training, documentation, tooling, processes, and support models are prepared. Maintains project plans, launch documentation, stakeholder communications, governance records, and post-launch reporting while identifying process improvements and operational risks.

Own Amplify’s paid acquisition strategy across digital channels, including media planning, budget allocation, agency management, campaign execution, creative testing, audience optimization, attribution, experimentation, and performance reporting. The role is accountable for efficient user acquisition, conversion, subscription growth, retention quality, and compliance with brand, legal, privacy, and financial-services requirements.

Develop data-driven risk and analytics products using consumer bureau and financial-services data. Responsibilities include data preparation, exploratory analysis, feature engineering, statistical and machine-learning model development, validation, documentation, reusable coding, UAT support, and productisation. The role partners with Product and Technology teams to enhance analytics capabilities, assess performance, maintain governance standards, and communicate analytical findings to technical, business, and client stakeholders.

Develop MSME commercial credit-risk models, scorecards, portfolio analytics, and predictive features using bureau data, Python, and SQL. Build reproducible datasets, validate model performance and stability, conduct portfolio diagnostics, and create client proofs of concept. Support pre-sales consulting, analytical solution design, stakeholder presentations, model governance, documentation, and productization of reusable analytics.

Develop data-driven analytics products using consumer bureau and financial-services data. Responsibilities include data preparation, exploratory analysis, feature engineering, statistical and machine-learning modeling, validation, reusable code development, UAT support, productisation, documentation, and collaboration with Product and Technology teams. The role also requires adherence to data security, model governance, compliance, and quality standards.

Analyzes large datasets to identify trends and actionable insights, develops dashboards and reports, builds data models and KPIs, supports forecasting and business planning, automates reporting, ensures data quality, and presents recommendations to stakeholders. The role also involves cross-functional collaboration, stakeholder management, and mentoring junior analysts while supporting advanced analytics initiatives.

Design and maintain scalable backend and full-stack enterprise data platforms across hybrid on-premises and cloud environments. Develop Java and Spring Boot services, microservices, REST APIs, event-driven integrations, data pipelines, and cloud-native workflows. Support JBoss and Linux applications, CI/CD automation, production troubleshooting, and performance optimization while collaborating with architecture, DevOps, frontend, and data engineering teams.

Manages customer complaints and escalations across multiple channels, including Internal Ombudsman, RBI CMS, CPGRAMS, and executive escalations. Investigates cases, coordinates with internal and external stakeholders, ensures regulatory turnaround compliance, prepares governance reports, tracks complaint trends, and supports process improvements, UAT, audits, and system enhancements.

Lead end-to-end MSME credit-risk analytics, including scorecard and predictive-model development, bureau feature engineering, portfolio monitoring, early-warning analysis, validation, and proofs of concept. Translate analytical findings into client-ready lending recommendations, support pre-sales engagements, review code and models, mentor analysts, and collaborate on product implementation. Ensure solutions are interpretable, stable, well-documented, compliant, and suitable for production monitoring.

Analyze large bureau and client datasets to identify trends, risks, segments, and growth opportunities. Build statistical models, benchmarks, analytical datasets, and automated workflows using Python and SQL. Translate client questions into analytical approaches, validate findings, and communicate insights through charts, reports, and presentations. Maintain documentation, reproducibility, data quality, governance, and peer-review standards while supporting market intelligence and client-facing deliverables.

Manage regulatory compliance activities, including stakeholder coordination, regulatory inspections, issue tracking, governance reporting, compliance testing, data requests, and regulatory advice. The role supports risk assessment, control recommendations, compliance training, regulatory monitoring, and development of strong relationships with business units, regulators, Legal, and Risk teams.

Own the sales cycle from prospecting through proposal, build predictable pipelines, and sell SaaS, risk, fraud, KYC, identity, and data solutions to Indian financial services and related clients. Identify and qualify opportunities, map customer needs to Experian decisioning solutions, lead consultative discussions with senior stakeholders, collaborate on demos and proposals, and drive cross-sell and upsell growth. The role emphasizes farming existing accounts while hunting for new business.