Jobs at Experian

Own the full lifecycle of Experian bureau products, including strategy, roadmap, market analysis, development, launch, commercialization, adoption, and enhancement. Partner with technology, data science, compliance, legal, sales, marketing, and global product teams to deliver data, analytics, API, digital, and AI-powered solutions. Define business cases, prioritize investments, establish KPIs, support pricing and go-to-market strategies, and drive product adoption and revenue growth.

Develop predictive models, automated scores, and advanced analytics using large datasets and statistical techniques. Deliver client-focused analytical services, generate customer insights, develop value propositions, and collaborate with business, technical consulting, and delivery teams to create data-driven products.

Manage, investigate, and resolve customer grievances across channels within SLAs and regulatory guidelines. Perform root-cause analysis, coordinate cross-functional teams, draft customer and regulator responses, maintain CRM records, report complaint trends and KPIs, and recommend process improvements to reduce complaint volumes and improve customer satisfaction.

Own Experian India's direct-to-consumer product portfolio, including strategy, roadmap, customer experience, growth, monetization, and delivery. Lead the full product lifecycle, create requirements, coordinate engineering and cross-functional teams, manage releases, develop pricing and go-to-market strategies, and build fintech partnerships. Ensure compliance with RBI, DPDP, governance, and security standards while driving consumer growth, revenue, engagement, retention, adoption, and ecosystem expansion.

Manage end-to-end credit bureau data ingestion, monitor processing pipelines, resolve failures and data-quality issues, coordinate with member institutions and internal teams, support regulatory reporting, and improve automation, reconciliation, rejection handling, and operational efficiency.

Own the sales cycle from prospecting through proposal, build predictable pipelines, and sell SaaS, risk, fraud, KYC, identity, and data solutions to Indian financial services and related clients. Identify and qualify opportunities, map customer needs to Experian decisioning solutions, lead consultative discussions with senior stakeholders, collaborate on demos and proposals, and drive cross-sell and upsell growth. The role emphasizes farming existing accounts while hunting for new business.

Lead regional GenAI product strategy and commercialization across Ascend and Fraud portfolios. Drive discovery, productization, scaling, and adoption of GenAI features; partner with Engineering, Data Science, Sales and GTM; ensure governance, explainability, and measurable commercial outcomes.

Develop and maintain backend and frontend systems using Java, Python, Spring Boot, and React/Angular. Build and integrate APIs and microservices (Swagger), optimize multithreading, performance, and memory. Work with Oracle SQL/PLSQL, Linux/Unix, and CI/CD pipelines. Apply software architecture and design patterns and provide leadership and clear communication across teams.

Design and deliver predictive models and automated scoring systems using machine learning and statistical methods. Work with business, pre-sales, and delivery teams to generate insights, support product creation, and manage analytics engagements. Handle large data volumes and apply advanced analytics to drive client value.

Analyze large datasets, build and maintain dashboards and reports, develop data models and KPIs, support forecasting and performance tracking, ensure data integrity, automate reporting, and present actionable insights to stakeholders.