The Fault Management L2 Engineer 2 will play a crucial role in our MI S MS GD GDC NOC CORE 1 d (L08) department. This position requires a deep understanding of core network operations and the ability to manage and troubleshoot complex IMS Core (Nokia, ZTE & Huawei) and Oracle DSR environments. The successful candidate will have a strong background in network operations and maintenance, with a focus on IMS and Oracle DSR technologies.
Responsibilities- Handle customer issues and provide proactive support to ensure network stability and performance.
- Manage software updates and ensure smooth implementation across the IMS Core network.
- Analyze, configure, and integrate nodes/networks/systems, following best practices and industry standards.
- Troubleshoot and resolve complex issues related to IMS Core, SBC, TAS, CFX, and Oracle DSR components.
- Perform end-to-end coordination and analysis of IMS Network issues, including collaboration with hub locations.
- Utilize tools like Wireshark and internal system traces/logs for effective troubleshooting and debugging.
- Maintain and optimize the performance of the Core IMS Network (Nokia, ZTE & Huawei), ensuring high availability and reliability.
- Stay updated with the latest technologies and trends in Cloud Native Architecture, Microservices, and Docker.
- Collaborate with cross-functional teams to ensure seamless integration and smooth operations.
- B.E/B. Tech degree in a relevant field with 8-12 years of experience in core network operations.
- Extensive experience with IMS Core, Oracle DSR, Nokia Cloud (CBIS, CFX, NTAS, SBC), and related technologies.
- In-depth knowledge of Interfaces and Protocols: SIP, DIAMETER, DNS, ISUP, MAP, INAP, CAMEL, etc.
- Familiarity with Cloud Native Architecture, Microservices, Kubernetes, and Docker is preferred.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex network issues.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
- Experience with Oracle DSR Core network operations, including SBC, TAS, CFX, and Cloud (Open Stack).
- Hands-on experience with Oracle DSR and Nokia IMS CFX, TAS, SBC, and Cloud technologies.
- A proactive and customer-centric approach to handling issues and providing support.
- Willingness to learn and adapt to new technologies and industry trends.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
