Provides administrative support for customer service processes including documentation management and data entry, while ensuring compliance with data privacy legislation.
Provides administrative support to customer service processes.
Job title:
Executive - Customer ManagementJob Description:
Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the relevant systems Works within the requirements of data privacy legislation.Location:
Mumbai,
IndiaTime Type:
Full timeContract Type:
Fixed Term (Fixed Term)Similar Jobs
Information Technology • Consulting
Provides administrative support to customer service processes, ensuring documentation is maintained and data is accurately captured in relevant systems.
Information Technology • Consulting
The role involves handling inbound and outbound calls to address customer issues, achieving KPI targets, and ensuring a satisfactory customer experience while managing complaints and capturing data accurately.
Information Technology • Consulting
Responsible for providing timely support to customers, ensuring confidentiality, and managing follow-up inquiries and administration tasks as per established policies.
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
