The Executive - Customer Management will provide timely support to customers as per their requirements and service level agreements (SLA). Responsibilities include handling inquiries, maintaining the accuracy and confidentiality of information, and adhering to company policies and processes. Webchat experience is mandatory for this role.
Undertakes a wide range of technical/specialist administrative tasks in an effective, efficient and professional manner.
Job title:
Executive - Customer Management
Job Description:
Deliver timely and efficient support according to customer requirements and SLA
Responsible for the care, accuracy, confidentiality, security and maintenance of information
Adhere to all policies, processes and business rules
Manage follow up enquires and administration
WEBCHAT EXPERIENCE MANDATORY
Location:
Mumbai
,
India
Time Type:
Full time
Contract Type:
Permanent
Top Skills
Webchat
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