The ESM Architect will lead end-to-end ServiceNow architecture and design, focusing on ITSM and Telco solutions, with a deep understanding of integrations and governance best practices.
NCS TSR : ESM Architect (G7) Role : ServiceNow Solutions Architect Location : Pune Job Code : 11787 Job Title : ServiceNow Solutions Architect Skill Set : ServiceNow, ITSM Job Description : Experience: 10–15+ Years Role Summary Senior ServiceNow Architect with strong Telco domain experience to lead solution architecture, platform strategy, and enterprise ITSM transformation for Optus. Key Responsibilities • Own end-to-end ServiceNow architecture and design. • Lead ITSM and Telco solution architecture (Incident, Problem, Change, CMDB). • Design integrations with OSS/BSS, NOC tools, and enterprise platforms. • Drive governance, best practices, scalability, and security standards. • Act as technical advisor to leadership and stakeholders. Must Have • 7+ years ServiceNow, strong ITSM + Telco domain experience. • Deep understanding of ServiceNow architecture & integrations. • Expertise on Telco Industry solution/package • CSA + CIS-ITSM certification (CTA preferred
Top Skills
Itsm
Servicenow
Hexaware Technologies Navi Mumbai, Maharashtra, IND Office
#1, Sector III, Millennium Business Park,, 'A' Block , TTC Industrial Estate, Mahape, Navi Mumbai, Maharashtra , India, 400710
Similar Jobs
Information Technology • Consulting
The ESM Architect will own the ServiceNow platform, ensuring its performance and security, while leading improvements and custom application integrations. They will mentor teams and drive adoption of advanced features in ServiceNow.
Top Skills:
Flow DesignerIntegration HubIt Operations Management (Itom)Mid ServerPerformance AnalyticsServicenow
.jpeg)
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The Safety Manager leads EHS programs, ensures compliance with laws, manages safety initiatives, conducts audits, and collaborates with teams and agencies to enhance workplace safety.
Top Skills:
Iso14001Ohsas 18001
Artificial Intelligence • Hardware • Information Technology • Machine Learning
The Material Specialist handles material inventory, coordinates projects, communicates issues, promotes safety, and assists with scheduling and implementations.
Top Skills:
SAP
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
