Jobs at Hexaware Technologies

Manage capital markets trade operations, ensure quality assurance and control, oversee client management, coach and mentor staff, drive training and upskilling, and resolve operational problems using Microsoft Office tools.

Lead BPO presales and solutions for banking/financial services clients: respond to RFx/bid requests, create proactive proposals and GTM decks, perform due diligence and commercial modeling, coordinate cross-functional teams, present solutions, host client visits, and support onsite account teams with domestic and global travel.

Manage capital markets trade operations including change management, client and escalation management, process and program oversight, SLA adherence, and talent supply management. Provide domain expertise to drive operational excellence.

Architect and develop Pega-based applications using Pega PRPC/Platform and Constellation architecture. Extend Constellation UI components with ReactJS/Angular. Require deep hands-on Pega experience, relevant certifications, and leadership in application design and implementation.

Manage customer relationships and escalations, lead projects, and ensure service-level agreement compliance. Serve as primary point for SLA management and cross-functional coordination.

Build native iOS apps for ultrasound products, improve software architecture and team processes, collaborate with product, design, Android, hardware, device software, cloud, AI, and imaging science teams to integrate features, and engage with user research to validate real-world usage.

Lead design, development, and implementation of OFSAA solutions. Develop and optimize complex SQL and SSIS ETL processes. Manage Control-M job scheduling, write PowerShell and Unix shell scripts, troubleshoot related issues, translate business requirements, mentor developers, and ensure project timelines and deliverables.

Lead architecture and implementation of Duck Creek or Guidewire insurance solutions across Policy, Claims, Billing, Clarity, Reinsurance, and Digital. Design blueprints, manage integrations via APIs/middleware, mitigate technical risk, guide development/QA/DevOps teams, conduct reviews, and liaise with business stakeholders.

Lead architecture, design, implementation, and integration of Duck Creek or Guidewire insurance solutions. Produce architectural blueprints, mitigate technical risks, coordinate deployments, mentor teams, run reviews, and translate business requirements into technical solutions.

Lead and mentor Lean Six Sigma projects and large-scale business transformation initiatives in BPO/BFS, conducting value stream/process mapping, driving automation and optimization, coordinating cross-functional teams, and promoting continuous improvement and client relationships.

Lead and manage the end-to-end proposal and bid process: review requirements, coordinate sales, commercial and SMEs, create and edit high-quality technical content, own executive summaries, solution integration and commercials, ensure brand and legal compliance, collaborate with graphics and cross-functional teams to deliver differentiated, high-quality proposals.

The role involves being responsible for tasks, with clear accountabilities. It requires effective communication, computer skills, and commitment to deadlines. Freshers are welcome.

Customize and implement Dynamics 365 (Sales/Customer Service) solutions using Dataverse, plugins, Power Platform and .NET/C#. Lead design, user stories, full-lifecycle development, code reviews, and enforce CRM architecture and customization standards. Azure/DevOps and portal development experience desirable.

Lead the Payment Investigations team, ensuring timely resolution of payment queries, managing performance, capacity, SLAs, stakeholder relationships, escalations, compliance, risk controls, hiring, training, and continuous process improvements while delivering MIS and reporting to senior management.

Provide L2/L3 production support for Microsoft Dynamics (D365 CE/F&O/Business Central): triage and resolve incidents, debug plugins/workflows/integrations, perform RCA and fixes, manage environment refreshes and deployments with Azure DevOps, monitor performance and SQL, and collaborate with developers, BAs, and Microsoft support.

Lead customization and full-lifecycle development of Dynamics 365 CRM solutions. Design application architecture, implement xRM/C# solutions, develop web services, perform code reviews, and guide teams. Integrate Dataverse, Power Platform components (Power Automate, Power Pages/Portals), Azure services, and follow Agile/Scrum using Azure DevOps while communicating with stakeholders.

Implement and optimize Dynamics 365 Customer Insights (Data and Journeys) end-to-end: ingest and unify data, build segments and real-time journeys, integrate with Azure and enterprise systems, configure channels and deliverability, ensure privacy and observability, run A/B tests, and activate audiences to downstream systems to drive personalization and lifecycle marketing outcomes.

Lead architecture, design, customization and implementation of Dynamics 365 CRM (Sales, Customer Service) solutions. Build integrations using Dataverse, plugins, Power Platform, C#/.NET and Web Services; author user stories and design artifacts, conduct code reviews, enforce CRM standards, guide development teams, and support Azure/DevOps and Scrum delivery.

Service Delivery Managers oversee project lifecycles, ensure successful service delivery, manage client relationships, monitor performance, drive process improvements, lead teams, communicate with stakeholders, resolve issues, and manage budgets and resources.

Design and lead architecture, customization, and full-lifecycle implementation of Dynamics 365 CRM (Sales/Customer Service) solutions using .NET/C#, Dataverse, Power Platform, Azure services. Guide development teams, produce user stories and design artifacts, enforce CRM customization standards, conduct code reviews, and support integrations and DevOps practices within Agile/Scrum.