Teams at Hexaware Technologies

Manage capital markets trade operations including change management, client and escalation management, process and program oversight, SLA adherence, and talent supply management. Provide domain expertise to drive operational excellence.

Supports capital markets business activities through quality assurance and control, client management, problem solving, training, coaching, mentoring, and team development. The role requires capital markets domain knowledge, strong communication, Microsoft Office proficiency, and the ability to manage or support people and processes.

Leads continuous improvement, process transformation, automation, and technology-enabled efficiency initiatives across banking capital markets BPS and IT operations. Manages improvement and change portfolios, applies Lean and Six Sigma methodologies, oversees SDLC best practices, develops delivery KPIs, collaborates with global teams, and reports progress to organizational and client leadership.