Manage end-to-end ecommerce orders from processing through dispatch, coordinate with customer care, fulfillment, logistics, and streetwear teams, maintain daily sales and operational reports, and use Shopify to update products, manage inventory, track orders, and resolve platform issues.
About Crepdog Crew
Crepdog Crew is India’s biggest marketplace for streetwear and sneakers. With a strong online presence at www.crepdogcrew.com and physical stores in New Delhi, Mumbai, and Hyderabad, we are redefining the streetwear culture in India. At CDC, we don’t just sell products — we’re building a community-driven, culture-first experience for the next generation of style-conscious consumers.
Job Description
Job Title - Ecommerce Executive
Location - Aerocity, Safed Pul, Andheri, Kurla Road, Off Sakinaka, Andheri East, Mumbai - 400072
Experience - Minimum 1 year
Job Type - On-site, 6 Days Working (Monday to Saturday)
Role Overview
We are looking for a proactive and detail-oriented E-commerce Executive to join our dynamic team. The ideal candidate will play a crucial role in managing day-to-day operations, coordinating across internal teams, handling order fulfillment, and ensuring a seamless customer experience.
Key Responsibilities
- Order Fulfilment & Dispatch Oversee end-to-end order management from processing to dispatch, ensuring timely and accurate delivery to customers.
- Cross-functional Coordination Collaborate with multiple verticals including Streetwear, Customer Care, Fulfilment, and Logistics to maintain smooth operations.
- Daily Reporting Maintain and share daily reports on online sales, order status, inventory, delivery performance, and customer feedback.
- Platform Management Work extensively on Shopify to update products, manage stock levels, track orders, and troubleshoot platform-related issues.
Who’s a Good Fit?
- Minimum 1 year of experience in E-commerce, with a focus on order fulfilment and operations.
- Familiarity with Shopify is essential.
- Strong command of Microsoft Office, especially Excel, for reporting and tracking.
- Excellent analytical and problem-solving skills to identify and resolve operational issues quickly.
- Ability to multitask and work efficiently in a fast-paced environment.
- A team player with strong interpersonal and communication skills.
- Experience or interest in streetwear, fashion, or sneakers is a plus!
Why Join Us?
- Be part of a fast-growing youth-driven culture brand that’s shaping the future of Indian streetwear.
- Work in a collaborative, creative environment with opportunities for growth and leadership.
- Exclusive access to India’s top streetwear drops and events.
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What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
