About Company
Actis specialises in designing and building infrastructure for better management of collaboration, client engagement, training, entertainment and energy utilisation. We help our clients by applying technology, to improve the quality of collaboration at work and enhance the quality of life at home. Established in 1971, Actis has been pioneering the use of innovative audio-visual, presentation and meeting technologies. Our 260 member team includes some of the most experienced audio-visual and integration specialists in the industry. Our solutions are custom-built for a wide range of Corporate, Government, Education, Hospitality and Residential applications. Several Actis specialists hold international certifications and awards from industry leaders like Cisco, Polycom, Infocomm International, Crestron, Extron and Biamp, to name a few. Headquartered in Mumbai, Actis has branch offices in Ahmedabad, Bengaluru, Chennai, Hyderabad, New Delhi, Gurgaon, Jaipur and Pune and provides sales and support through dealers in 60 cities across India. www.actis.co.in.
Website https://www.actis.co.in
Job Description
National Manager Services (AMC)
India | Actis Technologies Pvt. Ltd. | Competitive, commensurate with experience Are you a service sales leader who prefers securing long-term strategic partnerships over chasing one-off transactional deals? If you have led service contract sales in any technology-driven B2B environment — from IT managed services and building automation to unified communications and enterprise hardware support — this role was built with you in mind. Actis is a 50+ year pioneer that designs and builds the technology infrastructure powering how India's top organisations work, collaborate, and connect — from boardrooms and campuses to luxury residences. As the Senior Manager, Services (AMC), you will lead our nationwide sales strategy for Annual Maintenance Contracts (AMCs), spares, and value-added services. You will oversee the entire sales lifecycle — from lead generation to contract renewal — maximising service
revenue, profitability, and customer retention across large commercial and corporate clients.
Experience 10+ years in B2B service sales, with demonstrated success selling Annual Maintenance Contracts, Managed Services, or post-sales support
agreements.
Education Bachelor's degree in Engineering, Business Administration, or a related field. MBA highly preferred. Strong results always speak louder than
qualifications.
Background Audio Visual (AV) integration, IT infrastructure or networking managed services, Unified Communications (UC) or collaboration technology, Building Management Systems (BMS) or smart building solutions, Electronic Security or surveillance, Facility Management Technology, enterprise hardware support and maintenance, HVAC, or any complexm technical service environment.
WHAT YOU'LL DO
● Drive national service growth: Develop and implement strategic sales plans to achieve revenue, market share, and profitability targets for AMCs and ongoing service contracts.
● Expand our service portfolio: Drive the sales of comprehensive Managed Services, including Remote Monitoring and Management (RMM) solutions, and the deployment of dedicated on-site resources.
● Lead periodic business reviews: Conduct regular Quarterly Business Reviews (QBRs) with key enterprise clients to demonstrate return on investment, review Service Level Agreement (SLA) performance, and identify areas for account expansion.
● Use data to drive decisions: Analyse service metrics, ticket volumes, and contract profitability data to refine offerings, prepare accurate sales pipelines and revenue forecasts, and optimise national operations.
● Lead and develop regional teams: Coach and monitor regional service sales teams to ensure they consistently exceed quarterly and annual targets.
● Manage the full contract lifecycle: Take ownership of identifying new opportunities for AMC expansion and overseeing the renewal process for existing high-value contracts.
● Navigate complex negotiations: Manage relationships with corporate enterprise clients, handling high-level negotiations to close complex, SLA-backed service agreements.
ACTIS TECHNOLOGIES | National Manager Services (AMC)
● Streamline operational processes: Collaborate cross-functionally to improve the end-to-end service sales and onboarding process, ensuring high customer satisfaction and smooth SLA execution.
WHO WE'RE LOOKING FOR
● A consultative seller: You ask business questions before discussing products and can convert client challenges into customised service and SLA discussions.
● A strategic leader: You have a proven track record of mentoring regional teams and setting clear, actionable goals that drive national revenue.
● A relationship builder: You excel at maintaining high-value corporate relationships and proactively reducing client churn through trust and reliability.
● Depth of experience: You have seen service contracts through multiple renewal cycles and understand what it takes to retain enterprise clients over the long term.
● Process-oriented: You understand technical service operations and can streamline workflows to ensure smooth onboarding and SLA execution.
BACKGROUNDS WE WELCOME
Strong Senior Managers come from many industries. If you have a track record in any of the following, we would like to hear from you:
● AV integration and technology infrastructure
● IT infrastructure or networking managed services
● Unified Communications (UC) or collaboration technology (Microsoft, Zoom, Poly ecosystems)
● Building Management Systems (BMS) or smart building solutions
● Electronic security systems or surveillance technology
● Facility management technology
● Enterprise hardware support and maintenance
WHY ACTIS
● A brand that opens doors: 50+ years of trust with India's largest organisations means you walk into every conversation with credibility already established.
● Real support behind you: Pre-sales engineers, design teams, and project managers work alongside you so you can focus on relationships and closing deals.
● A full portfolio, never a single product: Teams Rooms, Zoom Rooms, smart lighting, building automation, home cinema — your conversations stay broad and relevant.
● Global OEM backing: Hundreds of certifications from the world's leading technology brands.
