Teams at Zim Integrated Services

Perform outbound calls, qualify and manage customer relationships, close sales to meet monthly targets, analyze customers for targeted campaigns, track KPIs, update CRM, and pursue cross-sell/up-sell opportunities within an assigned portfolio.

Drive e/BL pre-sales by engaging shippers and consignees, explaining ZIM e/BL solution, supporting registration and activation, updating V-Cards, coordinating with IT and customer service, resolving issues and complaints, monitoring performance, and maintaining tracking and reporting.