Teams at Zim Integrated Services

Identify and secure new customers, educate prospects on ZIM services, achieve sales, TEU, revenue, and account-owner targets, and retain existing customers. Maintain pre- and post-sales visit plans in the CRM, prepare market development business plans, identify new sectors, and manage complex negotiations and contract closures within the shipping industry.

Acquire and retain shipping customers, educate prospects on ZIM services, secure cargo, achieve TEU and revenue targets, maintain CRM visit plans and customer feedback, develop business plans for new market sectors, and manage negotiations and contract closures.

Develops and expands electronic bill of lading adoption by engaging shippers and consignees, explaining the ZIM e/BL solution, supporting registration and activation, and assisting with basic installations. Maintains customer information, supports route expansion, monitors performance, handles complaints, resolves service issues, coordinates with internal teams and WAVE, and completes tracking and reporting requirements.