Teams at Secure Network Solutions India Private Limited

Provides technical support, troubleshooting, configuration, monitoring, and maintenance for Forcepoint security solutions. Resolves firewall, network security, web security, and connectivity issues; analyzes root causes; manages customer tickets within SLAs; documents troubleshooting; configures security policies and rules; coordinates with customers and internal teams; and escalates complex issues when necessary.

Configure, administer, and troubleshoot FortiGate firewalls, FortiManager, and FortiSwitch devices. Implement firewall policies, routing, NAT, VPN, and security configurations; monitor infrastructure; resolve incidents; document changes; and coordinate with technical teams and customers while following security and change-management processes.

Configure, administer, and troubleshoot FortiGate firewalls, FortiManager, and FortiSwitch devices. Implement firewall policies, routing, NAT, VPN, and security configurations; monitor infrastructure; resolve incidents; document changes; and coordinate with internal teams and customers while following security and change-management processes.