Teams at Ayvens

Provides customer assistance through calls, emails, and portal bookings. Responsibilities include sharing service updates, maintaining customer records, identifying priority issues, coordinating across departments, collecting feedback, tracking complaints, and driving amicable resolutions. The role requires a graduate with at least two years of customer service experience, strong English and Hindi communication skills, and preferably call center or automotive industry experience.

Generate vehicle leasing quotations in the ALDAVAR back-office tool by accurately entering client requirements and selecting appropriate values. Track approvals for deviations from standard processes, support the Sales team, and use Microsoft Office and digital tools effectively. The role requires a graduate degree, 3–4 years of experience, communication skills in English and the local language, and is based in Mumbai.

Lead Accounts Receivable MIS: prepare daily/weekly/monthly AR reports and dashboards, track receivables and DPD, support reconciliations, drive collections analysis, manage month-/year-end receivables close, support audits, recommend MIS automation, and lead/train the AR MIS/back-office team.