Jobs at Apna

The Customer Success Executive will enhance customer relationships, drive revenue retention, analyze client needs, and upsell Apna's solutions to corporate clients.

The role targets user and revenue growth by managing business development with corporate clients, achieving sales objectives, and leading client relationships.

The Customer Success Manager will support and nurture relationships with Tier 5 enterprises, ensuring client retention and promoting business growth through customized solutions and periodic outreach.

The Sales Manager will drive new customer acquisition and revenue growth, manage client relationships, and close sales deals in the enterprise segment.

Reviews reported content, user activity, employer verification, and potential policy violations to protect users and the platform. Enforces trust and safety policies through warnings, removals, suspensions, and bans; communicates requirements and decisions to users; identifies fraud and safety trends; collaborates with verification, support, and sales teams; and improves workflows while meeting productivity and quality standards.

Transcribe unscripted Odia conversational audio verbatim in Odia script for AI speech model training. Responsibilities include preserving fillers and speech patterns, handling Odia-English/Hindi code-switching, tagging audio issues, following formatting guidelines, maintaining 97%+ accuracy, meeting turnaround times, and revising work based on QA feedback.

The Inside Sales Associate will source new sales opportunities, qualify prospects, close sales, and maintain customer databases while achieving revenue targets.