The Verification Specialist conducts employment and education verifications, ensuring compliance with client guidelines and maintaining confidentiality while working as part of a team to meet service level agreements.
When you join Accurate Background, you’re an integral part of making every hire the start of a success story. Your contributions will help us fulfill our mission of advancing the background screening experience through visibility and insights, empowering our clients to make smarter, unbiased decisions.
The Verification Specialist (Voice) – Spanish Speaker is responsible for conducting employment, education, and reference verification checks while ensuring strict adherence to client guidelines, quality standards, and turnaround commitments. In this role, you will process, analyze, and document verification outcomes with accuracy and confidentiality, collaborating closely with your team to meet SLAs/TAT and deliver a consistent customer experience. The ideal candidate brings strong Spanish communication skills (B2/C1), attention to detail, and the flexibility to work rotational shifts and overtime as required.
Responsibilities
- To conduct employment, education, and reference checks
- Ensuring searches are processed as per client requirements/guidelines.
- Ensuring consistent quality and delivery.
- Process, analyze, and document the information
- Meeting the SLAs and TAT.
- Maintaining integrity, discipline, and confidentiality as per company policies.
- Ability to work in a team.
- Ready to do Overtime whenever required
Qualifications
- 2+ Years of exp in relevant industry
- Minimum HSC or equivalent qualification
- Excellent written and verbal communication skills in Spanish
- Basic Computer Knowledge required
- Ok to work in rotational shift
- Spanish Language Skills (B2/C1).
The Accurate Way:
We offer a fun, fast-paced environment, with lots of room for growth. We have an unwavering commitment to diversity, ensuring everyone has a complete sense of belonging here. To do this, we follow four guiding principles – Take Ownership, Be Open, Stay Curious, Work as One – core values that dictate what we stand for, and how we behave.
Take ownership.
Be accountable for your actions, your team, and the company. Accept responsibility willingly, especially when it’s what’s best for our customers. Give others every reason to trust you, believe in you, and count on you. Rise to every occasion with your personal best.
Be open.
Be open to new ideas. Be inclusive of people and ways of doing things. Make yourself accessible and approachable, and communicate with genuineness, transparency, honesty, and respect. Embrace differences.
Stay curious.
Stay curious even as you move forward. Tirelessly ask questions and challenge the status quo in your pursuit of new ideas, ways to solve problems, and to continually grow and improve.
Work as one.
Work together to create the best customer and workplace experience. Put our customers and employees first—before individual or departmental agendas. Make sure they get the help they need to succeed.
About Accurate Background:
Accurate Background’s vision is to make every hire the start of a success story. As a trusted provider of employment background screening and workforce monitoring services, Accurate Background gives companies of all sizes the confidence to make smarter, unbiased hiring decisions at the speed of demand. Experience a new standard of support with a dedicated team, comprehensive technology and insight, and the most extensive coverage and search options to advance your business while keeping your brand and people safe.
Special Notice:
Accurate is aware of schemes involving fraudulent job postings/offers and/or individuals or entities claiming to be employees of Accurate. Those involved are offering fabricated employment opportunities to applicants, often asking for sensitive personal and financial information. If you believe you have been contacted by anyone misrepresenting themselves as an employee of Accurate, please contact [email protected].
- Please be advised that all legitimate correspondence from an Accurate employee will come from "@accurate.com" email accounts.
- Accurate will not interview candidates via text or email. Our interviews are conducted by recruiters and leaders via the phone, Zoom/Teams or in an in-person format.
- Accurate will never ask candidates to make any type of personal financial investment related to gaining employment with the Company.
Top Skills
Basic Computer Knowledge
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