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Accenture

Total Rewards Associate Manager

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Mumbai, Maharashtra, IND
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Mumbai, Maharashtra, IND
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Leads global employee lifecycle and payroll operations, governance, controls, service quality, and continuous process improvement. Provides functional expertise across onboarding, workforce administration, benefits, payroll inputs, reporting, reconciliations, and inquiries. Manages stakeholder relationships, escalations, compliance, process design, automation opportunities, and operational excellence initiatives across global teams.
The summary above was generated by AI
Skill required: Compensation & Benefits - Compensation Administration Process Design
Designation: Total Rewards Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • The Employee Lifecycle and Payroll GPO is responsible for driving effective governance operational performance and continuous improvement across Employee Lifecycle and Payroll processes within the assigned global scope. The role provides functional and process expertise to ensure service quality operational effectiveness adherence to applicable standards and achievement of client and service objectives. • The role will work across Employee Lifecycle and Payroll operations to strengthen process consistency controls governance and service performance while identifying opportunities for business process excellence automation and improved service delivery. • Flexible shift alignment across global time zones including evening coverage if required. • Relevant years of exp with significant experience in HR operations Employee Lifecycle and Payroll, HR experience relevant to Employee Lifecycle and Workforce Administration, experience managing teams and key client stakeholders for payroll operations • Demonstrated experience in process and service delivery stakeholder management operational governance and process improvement • Experience working within global
What are we looking for? • Strong analytical deductive reasoning and problem solving skills • Business case development capability • Excellent organizational and prioritization skills • Excellent English communication and stakeholder management skills • Multicultural awareness and ability to operate effectively within a global delivery environment • Strong customer service orientation • Strong Microsoft Office and Excel skills • Knowledge of payroll and HR ERP applications such as SAP Workday or PeopleSoft is an advantage • Ability to use functional expertise operational insights and analytical information to recommend process improv • Knowledge of Employee Lifecycle processes including onboarding people movement and benefits administration • In depth understanding of payroll operations payroll controls reporting and inquiries • Understanding of applicable payroll legislation within supported countries and markets • Strong Business Operations Management capability • Business Process Design and Business Process Implementation expertise • Process Architecture and continuous process improvement knowledge • Quality Management and Service Quality Management expertise • Strong Business Excellence and Operational Excellence knowledge
Roles and Responsibilities: • Provide functional and process expertise across Employee Lifecycle and Payroll operations • Support Employee Lifecycle processes including Onboarding People Movement and Benefits Administration • Support Payroll processes covering Payroll Inputs Payroll Reports Payroll Controls and Payroll Inquiries • Drive process governance and establish appropriate management controls reporting arrangements and operating procedures • Ensure standards of service relating to quality effectiveness productivity and efficiency are maintained • Initiate design and implement business process excellence improvements across the assigned process scope • Identify procedural and policy improvement opportunities and develop improved process approaches • Provide solutions to complex business and operational problems within the assigned service lines • Establish and maintain effective relationships with client stakeholders operational teams and management • Act as a functional and process subject matter expert and escalation point for complex process issues • Use analytical insights and business intelligence to identify opportunities for process and service improvements • Identify opportunities to enhance quality and efficiency through automation and artificial intelligence • Maintain appropriate payroll controls and checks including payroll result reconciliation variance analysis zero or negative net pay review duplicate payment review and input versus output checks • Maintain awareness of applicable payroll legislative requirements within supported countries • Ensure compliance with applicable data protection data security and quality requirements • Promote effective process integration between Employee Lifecycle and Payroll activities where operational dependencies exist • Strong functional knowledge of Employee Lifecycle Workforce Administration and Payroll operations • • Graduate from a recognized institution or university

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture Airoli, Mahārāshtra, IND Office

Airoli, India

Accenture Mumbai, Maharashtra, IND Office

Ganpatrao Kadam Marg, off Senapati Bapat Marg, Lower Parel West, Lower Parel, Mumbai, Maharashtra, India, 400013

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