Technical Product Owner

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

We are seeking a highly motivated and experienced Technical Product Owner to join our dynamic team. The role is responsible for analyzing and defining business needs and assists in testing and implementation of QAD software. Provides the functional and business expertise to assist in identifying, evaluating and developing new QAD solutions or enhancements to existing products. Works between Product Management and Engineering teams to resolve issues and acts as an expert in his or her areas of product responsibilities, and strives to complete innovative cost effective solutions to solve complex business process issues. This role may manage Product Owner teams.

Note: The person will need to work in EMEA shift starting 2 pm IST to 11 pm IST

Key Responsibilities:

• This role functions as the owner of the product enhancement / investment process. This entails a number of sub processes including: Independently analyzing business needs, defining, and creating business software use cases and granular user personas and stories in conjunction with Product Managers.
• Research and update of the solution defined use cases / user scenarios in collaboration with other POs across the business flow (not limited to a single function).
• Own the creation of use cases and create user stories for sprint or more granular development and testing.
• Collaborate with engineering teams on scrum development activities.
• Collaborate on initial screen designs with UX agent/s. Provide guidelines to QA's to direct their testing strategy and approve tested product increments.
• Business overview validation of completed solutions working with Engineering teams.
• Executing solution components and completed sprints, release based on use cases and business expectations.
• Ability to demo solutions to product managers, customers and business experts.
• Contribute to and lead team members through all implementation efforts, including design, build, test, documentation and go-live activities.
• Provide and share expertise with other Product Owners, Product Managers and Scrum teams to develop effective QAD solutions.
• Recommend business process changes based on best business practices with our software.
• Conduct operational readiness activities in support of release and new product launches including but not limited to assisting in the development and delivery of product documentation and training materials as a Subject Matter Expert (SME).
• Work closely with Business Consulting, Services and Service Delivery on implementations and issue resolution for co-development or proof of concept (POC) customers or early adopting clients as approved by the Chief Product Officer or the appropriate Pillar Product Management Director.
• Continuously learn and improve product ownership within Platform Product Management team

Qualifications

• Bachelor's or Master's degree in a related field (e.g., Finance, Computer Science, Business, or Engineering).
• Experience: 3-5 years of related experience, preferably in a global enterprise software company with a background in agile methodology highly desirable
• Excellent communication required.

• Other knowledge or skills: Experience interpreting user needs and writing or editing use cases and user stories for new systems, systems changes or system enhancements, defining clear and concise requirements is a must.

• Must be comfortable and capable of creating and presenting complex ideas and technical solutions and leading teams and workgroups. 

• Experience within a Platform, Applications environment, knowledge about cloud technologies are plus but not required.

Additional Information

• Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
• Opportunity to join a growing business, launching into its next phase of expansion and transformation.
• Collaborative culture of smart and hard-working people who support one another to get the job done.
• An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
• Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

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