Lead a team of ERP support engineers, driving customer satisfaction by managing support operations, performance, and process improvements. Collaborate with cross-functional teams to resolve complex challenges and enhance workflows.

The Sr Product Owner will oversee the QAD integration ecosystem, defining and analyzing business needs to develop user stories, collaborate with cross-functional teams, and drive innovative solutions that enhance product functionality.

The Associate Software Engineer will provide support for customer incidents, develop and test software enhancements, and participate in quality assurance activities.

The Software Engineer I role involves troubleshooting, coding, testing, and enhancing QAD software products while ensuring quality standards are met.

The Software Engineer II will deliver software support, analyze customer incidents, translate business analysis into code, and participate in software enhancement and testing activities.

Provide application support by troubleshooting hardware/software issues, managing customer relations, and analyzing technical records. Collaborate with engineering and maintain productivity in a dynamic environment.

The Support Engineer, ERP provides technical assistance for QAD and Progress products, diagnosing issues, managing inquiries, and ensuring seamless system functionality while documenting solutions and collaborating with senior teammates.

As an Associate Software Engineer, you will design, develop, and maintain web applications using Java while collaborating with teams to ensure user needs are met.

The Customer Success Manager will oversee SMB customer accounts, ensuring satisfaction, building relationships, and driving renewals and growth while facilitating communication across teams.

The Customer Success Manager ensures customers achieve value from QAD solutions through relationship management, risk assessment, and expansion opportunities.

The Performance Engineer will ensure the scalability and reliability of QAD's SaaS product by conducting performance testing and resolving issues in cloud environments.

The Sr. Support Engineer, ERP provides technical support for QAD and Progress products, managing complex issues and installations while ensuring high customer satisfaction.

The Customer Success Manager will ensure customer satisfaction by guiding them in maximizing the value of QAD solutions, building strong relationships, and driving growth through upselling and effective customer engagement strategies.

The Senior Support Engineer provides technical support for QAD and Progress products, resolving complex issues, managing escalations, and collaborating with teams, while ensuring high customer satisfaction through effective communication and documentation.

As Sr Product Owner, you'll manage product vision and integration solutions, collaborating with teams to enhance interoperability and deliver value, while exploring new QAD solutions and driving implementation efforts.

The Associate Software Engineer will provide software support, resolve customer issues, write tests, and enhance QAD products following defined quality standards.

The Software Engineer II role focuses on delivering software support, coding, testing, and enhancements for QAD products, alongside solving customer issues and performing product analysis.

The Associate Functional Analyst supports eCommerce customers by resolving software issues, providing solutions, and enhancing customer satisfaction. Responsibilities include customer communication, problem-solving, documentation, and collaboration with teams while working in a 24x7 support environment.