Own end-to-end execution of strategic product and program initiatives from planning through launch and adoption. Define success metrics, manage technical dependencies, risks, escalations, and cross-functional alignment. Translate business goals into technical requirements and roadmap priorities while partnering with engineering, product, and business teams. Support AI-related initiatives, change management, adoption planning, stakeholder communications, and delivery transparency.
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role
The Technical Officer will own end-to-end product and program execution for key initiatives, ensuring technical feasibility, cross-functional alignment, and measurable business impact. The role will define success metrics, manage dependencies and risks, and drive adoption of platform capabilities and AI-enabled solutions across channels to deliver scalable outcomes.
What You'll Do
- Own and drive end-to-end delivery of strategic product and program initiatives from planning through launch and adoption.
- Define success metrics, measure performance, and use data-driven insights to track progress and inform decision-making.
- Partner closely with engineering, product, and business stakeholders to align platform capabilities with channel and user needs.
- Manage technical dependencies, delivery risks, issue resolution, and escalations across multiple workstreams.
- Support product strategy by translating business goals into executable technical requirements and roadmap priorities.
- Drive change management and adoption planning to ensure built capabilities are effectively used by target users and teams.
- Collaborate on AI-related initiatives, ensuring technical understanding, feasibility assessment, and alignment to business value.
- Prepare clear updates, documentation, and stakeholder communications to maintain transparency and alignment throughout delivery.
What We're Looking For
Required- Bachelor's degree in Business, Engineering, Computer Science, or a related field
- 5-8 years of experience in product, program, or technical project management roles
- Experience driving end-to-end program execution across cross-functional teams
- Strong analytical ability to define and track success metrics and business impact
- Demonstrated experience working with engineering teams on technical deliverables and dependencies
- MBA or equivalent postgraduate qualification
- Experience with AI-enabled products or platform-based solutions
- Background in driving user or channel adoption for new capabilities
- Experience in technology or digital product organizations
- Familiarity with large-scale change management or transformation initiatives
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we're seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
Learning Wallet: Enrol in external courses or certifications to upskill—we'll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
- Regular community engagement and team-building activities
- Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents.
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Fynd Mumbai, Maharashtra, IND Office
Mumbai, India
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